A highly interactive training course on

Boardroom Diplomacy

Navigating Disputes with Skill and Grace
Coventry Academy -  Boardroom Diplomacy

Course Schedules

 15-19 Jul 2024
 09-13 Sep 2024
 09-13 Dec 2024
 10-14 Feb 2025

Training course overview

Effective boardroom diplomacy is essential for managing conflicts and disputes that can arise in any organization. The ability to navigate these conflicts with skill and grace can be the difference between success and failure in the boardroom. This five-day course is designed to provide participants with the knowledge, skills, and strategies necessary to effectively manage conflicts and disputes in the boardroom, build strong relationships, and communicate effectively with board members and other stakeholders.

What are the goals?

By the end of this training course, participants will be able to:

  • Understand the dynamics of boardroom conflict and identify common sources of conflict
  • Develop effective communication strategies to build strong relationships in the boardroom
  • Understand the negotiation process and apply advanced negotiation skills to resolve conflicts
  • Manage difficult conversations and de-escalate tense situations in the boardroom
  • Develop and implement effective conflict resolution processes
  • Foster a culture of diplomacy in the boardroom

Who is this training course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Executives
  • Board members
  • Senior managers
  • Professionals who are responsible for managing conflicts and disputes in the boardroom

Course Outline

Day One: Understanding the Dynamics of Boardroom Conflict
  • Introduction to boardroom diplomacy and conflict management
  • The impact of conflict on organizational success
  • Common sources of boardroom conflict
  • Identifying the different conflict management styles
  • Understanding the role of emotions in conflict
Day Two: Building Strong Relationships and Effective Communication in the Boardroom
  • The importance of relationship-building in the boardroom
  • Techniques for effective communication in the boardroom
  • Active listening and its role in conflict resolution
  • Strategies for building rapport and trust
  • Developing and delivering persuasive messages
Day Three: Advanced Negotiation Skills for Boardroom Diplomacy
  • Understanding the negotiation process
  • Preparing for a successful negotiation
  • Tactics and techniques for successful negotiation
  • Overcoming impasses in negotiation
  • Dealing with difficult negotiators
Day Four: Managing Conflict and Difficult Conversations in the Boardroom
  • Approaches for managing conflict in the boardroom
  • Addressing difficult conversations with tact and diplomacy
  • Strategies for de-escalating tense situations
  • Managing emotions and keeping the conversation on track
  • Resolving conflict through collaboration
Day Five: Best Practices for Effective Boardroom Diplomacy
  • Developing a culture of diplomacy in the boardroom
  • Creating effective conflict resolution processes
  • The role of mediation and outside experts
  • Creating agreements that work for all parties involved
  • Ensuring a positive outcome for all stakeholders involved

The certificate

  • Coventry Academy e-Certificate of Completion for delegates who attend and complete the training course

Coventry Academy
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