Communication Skills for Leaders in the Digital Age

Training course overview

This exciting Coventry Academy Training Course is designed to provide participants with a masterclass on leadership communication in the digital age. All leaders should understand the dangers and limitations of new ways of communicating online and digitally.

In this very hands-on course, participants will learn practical skills that can readily be applied to their work environment and help them achieve their personal, team, and organisational goals.  Delegates will develop the necessary skills to communicate successfully with all stakeholders.

What are the goals?

By the end of this Coventry Academy Training Course, you will be able to:

• Describe ways to remove barriers to effective communication
• Understand the advantages and disadvantages of digital communication
• Assess the latest research on how to make digital communication effective
• Differentiate between fact and fiction about digital communication
• List ways to personally improve communication competencies

Who is this training course for?

• All Leaders, Supervisors, Team Leads, and Managers
• Human Resource Staff
• Public Relations Professionals
• Marketing Personnel

Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:

• Understanding the Psychology of Communication
• Differentiate between fact and fiction about digital communication
• Digital communication barriers and how to overcome them
• Improving e-Communication
• Avoiding Common Mistakes
• Using Email effectively
• Neuro-scientific and Brain Research
• Communicating across cultures – the science
• Understanding other generations (Boomer, X, Millennial, & Z)
• Avoiding ‘groupthink’ in decision making

The certificate

• Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course