It’s a sad fact of life that sometimes suppliers under-perform. The process of contracting out is fraught with difficulties that will trip up the untrained or inexperienced contract manager. So, what can we do to anticipate a shortfall in service delivery standards, and arm ourselves with the tools we need to reduce the chances of failure? And how can we use these tools effectively – whether in the field of construction, the supply of equipment and materials, or in the delivery of services, to get a failing contract back on track?
This highly participative one-day online training event will help any participant who is planning a new contract, or is managing existing contracts, to consider the use of a performance framework within the contract to measure and manage supplier performance.
This Coventry Academy online training course is suitable to a wide range of professionals, but will greatly benefit:
*Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course