A highly interactive training course on

Contract Management Essentials Training Program

How to Get the Results You Need from your Contractors, Suppliers and Vendors

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Duration: 5 Days

How will this training course be presented?

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

Course Outline

Module 1: Contract Essentials – Managing Supplier Performance
  • Principles of managing performance
  • Starting out with a shared approach to performance and results
  • Using Service Level Agreements to document performance standards
  • Selecting Key Performance Indicators and Scorecards
  • How does performance management differ from one contract to another?
  • Reviewing performance with the contractor
  • Contractual levers to get performance back on track
Module 2: Contract Essentials – Resolving Disputes When Things Go Wrong
  • Understanding the contract tools at your disposal
  • Negotiation principles - a first option when disputes are near
  • Protecting the organisation with bonds and guarantees
  • Dispute boards and other typical methods used in construction contracts
  • Using mediation as an alternative dispute resolution method
  • Getting an independent expert to help the parties
  • When and how is arbitration the answer?
  • What about litigation?
Module 3: Contract Essentials – Contract Tools to Manage Commercial Risk
  • Identifying, analysing and mitigating contractor-based risk
  • The contract document development process
  • Using standard contract templates: FIDIC, NEC and other models
  • Important Contract terms and conditions, including
    • Default / contract breach
    • Suspension and Termination
    • Assignment and sub-contracting restrictions
    • Force Majeure
    • Exclusion and limitation of liability
    • Indemnity and insurance clauses
    • Liquidated damages and penalty clauses
Module 4: Contract Essentials – Negotiating to Keep Your Contracts Fresh
  • Why do contracts need to change and how do we achieve change?
  • How to develop a negotiation strategy in difficult times
  • Setting Goals and Objectives for contract negotiation
  • Distributive and Integrative negotiation styles
  • Identifying underlying interests – the key to success
  • The skills you need for successful negotiation
  • Using 3rd Parties to help broker a deal
Module 5: Contract Essentials – a Role for Public Private Partnerships after the Crisis
  • What is a public private partnership and what problems does it try to address?
  • How do PPPs differ from other mega-projects for infrastructure?
  • What is and is not a PPP?
  • Typical PPP structures
  • How does the finance work in a PPP?
  • What are the major risks in setting up and operating a PPP?
  • How can we measure the benefits from using a public private partnership?
  • What happens when the PPP contract ends?

The certificate

  • A Coventry Academy e-Certificate will be provided to delegates who attend and complete the online training course
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