Modern organizations are re-engineering their business processes from their current vertical functional structures to meet their clients’ needs. Business units are learning to work with integrated service offerings and such.
Inter-organizational, client-centric programs will be the structure for many organisations now. Organization will need to promote a management style that deals with various stakeholders, on an ongoing basis, with their clients’ needs in mind.
This training course puts the delegate into a path to manage cross-functional area in their workplace and to further enhance their effectiveness and efficiency in this contemporary era.
This training course will feature:
By the end of this training course, participants will be able to:
This training course is suitable for a wide range of professionals, but will greatly benefit:
This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This will include interactive practical exercises, video analysis and case studies, visual presentation, group and class team work facilitation.