A highly interactive training course on

Maximizing Vendor Performance

Selection, Management, and Contracting
Coventry Academy -  Maximizing Vendor Performance

Course Schedules

 22-26 Apr 2024
 23-27 Sep 2024
 13-17 Jan 2025

Training course overview

Effective vendor management is a critical component of business success. With the growing complexity of global supply chains and the increasing importance of strategic partnerships, the ability to select, manage, and contract with vendors has become a key determinant of organizational performance. The ability to identify the right vendors, negotiate favorable contracts, manage vendor performance, and build strong relationships with vendors is essential for achieving business objectives.

The "Maximizing Vendor Performance: Selection, Management, and Contracting" course is designed to provide participants with the skills and knowledge necessary to effectively manage vendors and optimize their performance. Through a series of interactive discussions, case studies, and practical exercises, this course will equip participants with the tools they need to successfully select, manage, and contract with vendors.

Whether you are a procurement or purchasing manager, vendor coordinator, supply chain manager, operations manager, contract administrator, project manager, or senior executive, this course is designed to help you enhance your vendor management skills and drive organizational success. Join us for this comprehensive and engaging course, and learn how to maximize vendor performance through effective selection, management, and contracting.

What are the goals?

By the end of this training course, participants will be able to: 

  • Understand the importance of vendor management in organizational success
  • Develop effective vendor selection and contracting strategies
  • Manage vendor performance and build strong relationships with vendors
  • Mitigate legal risks associated with vendor management

Who is this training course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Procurement and purchasing managers
  • Vendor managers and coordinators
  • Supply chain managers
  • Operations managers
  • Contract administrators
  • Project managers
  • Senior executives

Course Outline

Day One: Introduction to Vendor Management
  • Introduction to the course and its objectives
  • Definition of vendor management and its importance in business operations
  • Vendor management process and its key components
  • Role of vendor management in enhancing organizational performance
  • Understanding the key challenges in vendor management
Day Two: Vendor Selection Process
  • Key considerations in vendor selection
  • Types of vendors and their respective selection criteria
  • Sourcing strategies for vendor selection
  • Analyzing vendor proposals and conducting due diligence
  • Best practices in vendor selection
Day Three: Vendor Contracting and Performance Management
  • Overview of vendor contracting
  • Key elements of a vendor contract
  • Managing vendor performance and ensuring adherence to contract terms
  • Setting vendor performance metrics and KPIs
  • Best practices in vendor contracting and performance management
Day Four: Effective Communication and Relationship Management with Vendors
  • Developing effective communication strategies with vendors
  • Building strong vendor relationships for mutual benefit
  • Overcoming communication and relationship management challenges
  • Collaborating with vendors to drive innovation
  • Best practices in vendor communication and relationship management
Day Five: Legal Aspects of Vendor Management
  • Overview of legal considerations in vendor management
  • Reviewing vendor agreements and identifying potential risks
  • Legal obligations of both parties in the vendor contract
  • Understanding vendor dispute resolution mechanisms
  • Best practices for mitigating legal risks in vendor management

The certificate

  • Coventry Academy Certificate of Completion for delegates who attend and complete the training course

Coventry Academy
Typically replies within an hour

Hi there 👋
My name is Florence. Please tell me how I can assist you..