Why choose this training course
Security Officers and Guards are professionals who work in a variety of organizations and with diverse groups of people. As such, they require the necessary skills and knowledge to enhance both personal and organizational performance. As quickly as the world and its continents change and develop, so do risks and threats of dealing with people of this world. Organizations can no longer view security departments and employees as lower-level functions. These departments and their employees need leadership and management skills which allow for alignment with the organizational vision, mission and goals. In order to ensure staff in these departments function effectively within the realm of the larger organizational objectives, it is essential that security officers have skills to lead their staff and department teams and individual guards have the required skills and expertise to provide an effective response to implementing successful security.
In order to achieve a consistent level of best practice in leadership and management the security officer and guard needs to understand the requirements of the industry, their organization and department, their team and their security projects.
This comprehensive “The Security Officer Development Programme” is designed to equip delegates with skill, knowledge and ability to perform their duties to international standards and current best practice in both leadership and management areas. This Coventry Academy training course is an opportunity to develop leadership skills that will assist in working better together, learning to handle conflict situations, implementing time management techniques and understanding the need to have an attitude that is accepting of change. The training course is structured to develop management skills in technical security areas of roles and functions, risk assessment, legislation, health/safety, incident control and crisis management. This highly interactive and hands-on training course is designed to empower participants to have an opportunity to learn, understand and practice techniques that make security work more efficient and effective, therefore creating conditions for productivity.
This Coventry Academy training course will feature:
- Health and safety awareness
- Change management
- Specialist security knowledge and awareness
- Preparation, planning and risk assessment
- Log keeping, post incident reporting, problem solving and analytical thinking
- Conflict management and techniques for diffusing aggressive situations
- Effective communication and methods for team cooperation
- Project and performance management
- Human interaction and communication
- Personal organization and time management
- Diversity understanding