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Advanced Problem Solving & Decision Making

Master Advanced Problem Solving and Decision-Making Skills

Advanced Problem Solving & Decision Making

Course Schedule

Classroom

Online

No online dates are currently available.

Training Introduction

Effective leadership is defined by the ability to make timely, informed decisions and address complex challenges creatively. Coventry Academy’s Advanced Problem Solving & Decision Making Training Course equips leaders with structured tools and innovative techniques to analyze problems, generate solutions, and implement decisions with confidence.

This training course guides participants through a step-by-step process from problem identification to solution design, encouraging the use of critical thinking, creativity, and strategic insight. Delegates will learn how values, bias, and personality affect decision-making, and how to harness collective intelligence to solve complex workplace challenges. By nurturing creative potential, this course empowers professionals to enhance performance, drive innovation, and confidently tackle the unpredictable challenges of modern organizations.

Key Focus Areas of This Course:

  • Applying structured techniques for effective problem solving and decision making
  • Evaluating personal and organizational creativity to identify improvement opportunities
  • Understanding the impact of values, bias, and personality on decision-making outcomes
  • Developing leadership strategies to drive innovation and organizational change
  • Leveraging collective intelligence for collaborative solutions
  • Building cognitive flexibility and resilience for tackling complex challenges

What are the goals?

The Advanced Problem Solving & Decision Making Training Course aims to develop leaders capable of making informed, creative, and ethical decisions while fostering innovation within their organizations. Participants will gain actionable frameworks for approaching challenges systematically and collaboratively.

By completing this course, participants will be able to:

  • Apply pragmatic problem-solving techniques to organizational challenges
  • Recognize and mitigate the influence of bias, values, and personality on solutions
  • Use structured models to balance logic, emotion, and creativity in decisions
  • Assess and enhance personal and organizational creativity
  • Apply innovative problem-solving methods such as TRIZ, Solution Focus, and Appreciative Inquiry
  • Strengthen decisive leadership skills that inspire credibility and drive results

Who is this Training Course for?

This Decision Making and Problem Solving Training Course is ideal for professionals responsible for leading teams, driving innovation, and making strategic decisions. It is suitable for leaders at all levels who wish to enhance their cognitive skills and tackle complex challenges effectively.

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Leaders seeking to challenge the status quo and foster innovation
  • Team leaders aiming to leverage collective intelligence for decision making
  • Organizational leaders responsible for risk evaluation and critical business decisions
  • Professionals facilitating change initiatives and requiring structured problem-solving tools
  • Individuals looking to enhance creativity, cognitive thinking, and leadership impact

How will this Training Course be Presented?

The Advanced Problem Solving & Decision Making Training Course combines interactive lectures, case studies, practical exercises, and reflective discussions to enhance learning and application. Participants will work on real-world scenarios to identify problems, generate solutions, and practice implementing decisions in a structured, collaborative environment.

Hands-on activities, psychometric assessments, and group exercises help delegates understand their problem-solving preferences, balance cognitive strengths, and enhance creative thinking. Through guided discussions and practical models, participants will develop the ability to apply structured decision-making techniques, foster continuous improvement, and design innovative solutions that align with organizational goals.

The Course Content

Day 1: Decision Making and Problem Solving – Symbiotic Partners

  • Leadership and the dynamics of decision making
  • 21st century Leadership - “decision architects” of future performance
  • Impacting variables: values, bias and hubris in seeking ethical solutions
  • Personality Type and cognitive preferences in decision making
  • Psychometric assessment on your problem-solving preferences
  • “Collective wisdom” a structured process for grounded solutions

Day 2: Applying Structured Techniques to Organisational Issues

  • How well do I solve problems? outcomes and personal cognitive strengths
  • Using the “whole brain” to make rational, informed and balanced decisions
  • Flexibility on leadership and thinking; opening the mind to new ideas
  • A structured model for problem solving; balancing logic and emotional responses
  • Unexpected events that destroy equilibrium; the unpredictable factor
  • Dynamic Tension, Decision Making, Newton’s Laws and the Management of Change

Day 3: The Quest for Continuous Improvement – A Journey not a Destination

  • Encouraging creative problem solving for continuous improvement
  • Appreciative Enquiry and a focus on positive dialogues
  • Solution Focus methodology: a transformational tool for business dialogues
  • Diagnostic tools for identifying and addressing organisational issues
  • TRIZ: Applying techniques to innovate and improve process and product
  • Capturing the creative capacity of the millennial generation

Day 4: Building Creative Capability in Self, Others and the Wider Organisation

  • “How creative am I”? Challenging self-imposed assumptions
  • Beware the creative introvert: the “ENIGMA” of the quiet, awkward individual
  • Where do good ideas come from? “Imagineering”: current examples from technology
  • “Curiosita”: multiple intelligences and lessons from Leonardo da Vinci
  • Fostering and facilitating organisational innovation
  • Building the creative organisation: a menu for good leadership practice
  • Creative leadership dialogues to influence, persuade and align your people

Day 5: The Creative Leader in the Innovative Organisation

  • Leadership style, cognitive processes decision-making outcomes
  • Enhancing Serendipity
  • Ensuring alignment with corporate mission
  • Assessing creativity in your organisation and identifying “roadblocks”
  • Establishing "innovation champions"; a strategy for promoting innovation and change
  • Designing a personal plan for innovation in the workplace

Providers and Associations

Anderson

Anderson

Aztech Training

Aztech Training

COPEX

COPEX

Frequently Asked Questions

Quick answers to common questions about this training course.

Absolutely. Coventry Academy provides customised in-house training solutions for organisations seeking a tailored learning experience. The Advanced Problem Solving & Decision Making training course can be adapted to reflect your organisation's objectives, industry requirements, operational challenges, and strategic priorities. Delivered exclusively for your team, customised training enables organisations to maximise relevance, encourage collaboration, and achieve targeted development outcomes. Our team will be pleased to discuss your requirements and develop a solution that aligns with your goals.

Absolutely! If you’re attending one of our courses at an international venue, we can help
with hotel reservations and entry visas. Just reach out to our Customer Service team:

  • Phone: +971 4 420 8304
  • Fax: +971 4 420 8304
  • Email: info@coventryacademy.com

No prior experience is required to attend the Advanced Problem Solving & Decision Making training course. The course is designed to accommodate participants from diverse professional backgrounds and varying levels of experience. While some familiarity with the subject matter may help participants gain additional value from certain discussions and activities, the course content is structured to ensure that both newcomers and experienced professionals can fully engage with the learning experience and benefit from the training.

Our dedicated support team is available to assist you with any questions regarding the Advanced Problem Solving & Decision Making training course, including course content, scheduling, registration, corporate bookings, and customised training solutions. We are committed to providing prompt and professional assistance throughout your learning journey.

📞 Phone: +971 58 840 7925

📧 Email: info@coventryacademy.com

🌐 Website: coventryacademy.com

Registering for a course is super easy! Here’s how you can do it:

  • Online: Pick your course, hit the "REGISTER" button, fill out the form, and
    submit it.
  • Email: Drop us a line with your details at info@coventryacademy.com.
  • Phone: Give us a call at +971 4 420 8304 to book your spot.
  • Fax: Fill in the booking form (you’ll find it in our brochures, flyers, or catalogue)
    and fax it to [+971 4 420 8304](tel:+97144208304).

The Advanced Problem Solving & Decision Making training course is designed to be practical, engaging, and highly interactive. Participants benefit from a dynamic learning environment that combines expert-led presentations, facilitated discussions, case studies, practical exercises, and collaborative learning activities. The focus is on developing knowledge that can be applied immediately within the workplace, ensuring participants gain both valuable insights and practical skills that support improved professional performance.

Your course fees cover:

  • For classroom courses: printed materials, lunch, and refreshments.
  • For online courses: all materials sent to you by email.
  • A certificate of completion or attendance.

You’ll need to make payment before the course starts. Here are your options:

  • Bank draft
  • Cash
  • Credit card
  • Wire transfer

Heads up: If we don’t receive payment before the course begins, we may have to deny
admission.

We delivers training courses in carefully selected professional venues that provide a comfortable and productive learning environment. Classroom-based courses are typically hosted in premium international venues with modern facilities and dedicated training spaces designed to support effective learning. Participants also benefit from a professional setting that encourages networking, collaboration, and knowledge sharing with peers from diverse industries and backgrounds.

The Advanced Problem Solving & Decision Making training course is designed for professionals seeking to strengthen their knowledge, enhance their capabilities, and achieve greater impact within their organisations. It is suitable for managers, supervisors, team leaders, technical specialists, consultants, and professionals at all career stages who wish to expand their expertise and stay current with industry developments. Whether you are looking to advance your career, improve workplace performance, or prepare for new responsibilities, this course provides valuable knowledge and practical insights to support your professional growth.

Our courses are led by top-notch international instructors. They’re not just academically qualified—they’ve also got years of real-world experience. They bring practical insights and deep knowledge to every session, making your learning experience truly valuable!

Yes. Participants who successfully complete the Advanced Problem Solving & Decision Making training course will receive a Coventry Academy Certificate of Completion, recognising their commitment to professional development and continuous learning. This certificate serves as formal evidence of participation and achievement and can support career progression, professional credibility, and ongoing development objectives. Where applicable, details regarding professional development credits or accreditation will be provided within the course information.

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