This Critical Conversations for Mastering Discourse training course equips you with essential skills for handling conversations quickly, clearly, and effectively when it matters most. The ability to communicate precisely is key to both individual and organizational success, especially in high-stakes moments. Participants will learn the conversation techniques of top performers—skills that enable you to engage anyone on any topic, fostering alignment and agreement on crucial issues.
Rooted in decades of social science research, this course builds on the fundamentals of leading and navigating impactful conversations. It dives deeper into mastering some of the toughest discussions, both professionally and personally. The skills developed here will become integral behaviors that enhance decision-making, drive results, boost productivity, foster growth, and strengthen relationships. By consistently applying these behaviors, organizations, teams, and individuals will cultivate high-performance cultures based on trust and respect.
This training course will feature:
By the end of this training course, participants will be able to:
This training course is suitable to a wide range of professionals but will greatly benefit the following professionals:
This Critical Conversations for Mastering Discourse training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes proven research interwoven with particular case studies, practical role plays and simulations.
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