Mastering Fact-Finding and Investigation

Would any organisation want a reputation for prejudice and not dealing with allegations seriously? Any sense of natural justice will expect employers to show that they have undertaken a fair and thorough investigation of complaints. This investigation can be time-consuming and complicated, and an organisation may be reluctant to divert resources, but the existence of independent investigators ensures that allegations of inappropriate behaviour, misconduct, poor performance and grievance can be fairly and transparently investigated without suggestions of intimidation, ‘closing ranks’ or possible bias. Delegates will have the opportunity to explore the key stages of the process and practice the skills and approach required. Ideally, this training course should be undertaken before conducting investigations, but it can also act as a refresher and confirmation of existing good practice.

This training course will feature:

• The role and function of the independent investigator
• Acknowledging personal limitations and reservations and identify tactics to deal with them
• The focus for the investigator
• The importance of highlighting impartiality throughout the process
• Recognising some of the common problems and difficult personalities