A Highly Interactive Training Course On

Stakeholder Engagement & Management Course

Achieving Results through
Improved Relationships and Communication

Stakeholder Engagement & Management Course
Course Schedule

CLASSROOM

17-21 Feb 2025
London
$5,950
24-28 Mar 2025
Dubai
$5,950
09-13 Jun 2025
London
$5,950
08-12 Sep 2025
London
$5,950
01-05 Dec 2025
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

In today's dynamic professional environment, effective stakeholder engagement is critical for project, program, and change initiative success. This practical course equips you with essential skills to master stakeholder engagement and management, ensuring successful outcomes in every professional endeavor. You'll learn to identify, assess, communicate with, collaborate with, and engage diverse stakeholders, both internal and external. Enhance your abilities in negotiation, influence, communication, and persuasion.

Gain the expertise to unlock your project's potential through mastery of key stakeholder engagement tools. Develop communication strategies, apply effective negotiation techniques, create tailored engagement plans, and establish robust change management mechanisms. Tailored for professionals across government, private sector, and NGOs, this course is ideal for those new to stakeholder management or seeking to update core skills in related areas.

Key features of this training course include:

  • The stakeholder engagement process: from identification to ongoing management
  • Essential communication skills for effective stakeholder management
  • Negotiation techniques tailored for stakeholder professionals
  • Effective leadership in managing change initiatives
  • Managing cross-cultural stakeholder relationships for successful collaboration

What are the goals?

By the end of this training course, participants will be able to:

  • Use key tools for stakeholder engagement and management
  • Develop strategies to build rapport and manage stakeholder expectations
  • Demonstrate effective negotiation and collaboration techniques
  • Design and implement tailored communication plans
  • Establish mechanisms to engage with all stakeholders

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who want to learn techniques related to stakeholder engagement and management
  • Team leaders, supervisors, section heads and managers
  • Project Management staff
  • Technical professionals including those in Maintenance, Engineering & Production
  • Human Resource Professionals
  • Those new to stakeholder engagement

How will this Training Course be Presented?

This training course employs a diverse array of proven adult learning techniques to maximise understanding, comprehension, and retention of the material presented. Participants will engage in individual and group activities, role-plays, small-group exercises, short videos, and case studies, all designed to reinforce key concepts. Enjoyable yet educational activities will be integrated throughout the course to ensure a dynamic and engaging learning experience. This highly practical course emphasises hands-on learning with numerous team and individual activities, providing participants with the opportunity to apply their new skills in real-world scenarios.

The Course Content

Day One: Stakeholders Engagement Process
  • Essentials of stakeholder management – skills and competencies
  • History of stakeholder theory  and the difference between engagement and management
  • Identifying stakeholders – key techniques
  • The three key tools of stakeholder analysis
  • The potential outcomes from poorly conducted stakeholder engagement
Day Two: Core Communication Skills for Stakeholder Management
  • Communication psychology and removing communication barriers
  • The importance of empathy
  • Assessing and classifying key influencers
  • Developing an action plan for engaging with key stakeholder
  • The importance of personality in stakeholder engagement
Day Three: Negotiation Skills for Stakeholder Professionals
  • An Introduction to Negotiation
  • The win-win concept explored
  • The Coleman Raider “bare bones” model
  • Create the ideal Best Alternative to a Negotiated Agreement (BATNA)
  • Understanding the ZOPA
Day Four: Best Practices in Change Leadership and Management
  • The key drivers of change
  • Defining the scale of organisational change
  • Approaches to organisational change
  • Change at the individual, team, and organisational level
  • The five psychological phases of change and their effective management
Day Five: Managing Cross-Cultural Stakeholder Relationships
  • Understanding the importance of Cultural Intelligence (CI)
  • The eight levels of culture
  • Quantifying national culture and stakeholder influence
  • Negotiating across cultures – the key points
  • Personal action planning