A Highly Interactive Training Course On

Developing your Cultural Intelligence (CI) & Leading in a Global Organisation

Communicate, Negotiate and Work Effectively

Developing your Cultural Intelligence (CI) & Leading in a Global Organisation
Course Schedule

CLASSROOM

17-21 Feb 2025
Istanbul
$5,950
02-06 Jun 2025
London
$5,950
29 Sep-03 Oct 2025
London
$5,950
10-14 Nov 2025
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

Cultural Intelligence (CI) is the ability to work effectively with individuals from diverse cultural backgrounds. Those with high CI can adapt to unfamiliar cultures, fostering relationships even without language proficiency.

In today’s global landscape, the ability to relate and collaborate across cultures is essential in various fields, including leadership, engineering, finance, accounting, and marketing. A higher CI significantly enhances your chances of success in a diverse environment.

This engaging 5-day Coventry Academy training course delves into the meaning and psychology of culture, aimed at boosting your Cultural Intelligence. Don’t miss this invaluable opportunity to enhance your skills and thrive in a multicultural world!

What are the goals?

By attending this Coventry Academy training course delegates will be able to make a substantial, positive impact on themselves, their team, and their organisation.

Delegates completing this training course will be able to:

  • Develop your Ability in Working and Relating Effectively with People from Different Cultural Backgrounds
  • Understand the Limits of your Own CI and Know How to Improve It
  • Describe the Meaning of Each of the Five Cultural Value Dimensions
  • List Ways to Minimise the Barriers to Cross-Cultural Communication
  • Assess Your Own Work and How to Adjust it to Apply Your CI

Who is this Training Course for?

  • All Managers, Supervisors, Team Leaders, and Section Heads
  • Senior Managers in Multi-Cultural Organisations
  • Expatriates Working on Global Assignments or Those Who Manage Expatriates
  • HR and Learning and Development Professionals
  • Talent Management Professionals
  • HR Business Partners
  • People Working in Nationalisation Roles
  • Anyone Working With or in Multi-Ccultural Teams
  • Anyone Who is Considering or Working in a Cross-Cultural Assignment

The Course Content

Day One: Understanding Culture & Globalisation
  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions
Day Two: Communicating Across Cultures
  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication
Day Three: Cross-Cultural Negotiation
  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills
Day Four: Managing Expatriate Workers and Inclusion
  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity and inclusion
  • Establishing a Nationalisation Programme
Day Five: Developing a Global Mindset
  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning