To be a successful leader, you need to be a great communicator. This Coventry Academy online training course will help you hone your communication skills for even greater business and personal success. There is a wealth of practical guidance on improving the effectiveness of various forms of written communication. This Coventry Academy training course will present how writing and presentation skills can work in tandem to achieve results. So, if you want your reports, memos, letters and e-mail to be read with interest and acted upon and if you want to be able to present your ideas with impact and effectiveness, this is the course for you.
What are the goals?
By attending this Coventry Academy online training course, delegates will be able to:
Improve the effectiveness of your reports, proposals, emails, letters and other communication
Develop more efficient writing processes, improving project and time management
Meet the needs of your readerships/audiences enabling them achieve their own objectives
Develop your presentational skills and the techniques to enhance impact and effectiveness
Deploy the right techniques, tools and skills for a wide variety of communications challenges
Who is this training course for?
A wide range of professionals and managers who would like to improve their business communication skills. It will particularly benefit:
Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers
Individuals reporting up to senior executives or the board and want to shine
Supervisors / Managers/ Department Heads with new communication challenges in their careers
Course Outline
Day One: Improving Business Communication
Barriers and pitfalls of business communication
Differences between written and spoken communication and their implications
Managing e-mails to be noticed
Writing effective business letters
Writing professional agendas and minutes
Writing instructions and guidelines
Day Two: What Makes an Effective Report?
Characteristics of an effective report
Understanding the readers’ needs
Generating ideas – Mind mapping and brain storming
Selecting and structuring the content – logical sequencing
Sources of information and research techniques
Great beginnings and neat endings
Day Three: The Writing Process
Managing your time and priorities
Sentences, paragraphs and readability
Critical reading and managing comments
Proofreading, grammar and punctuation
Tables, diagrams, figures and graphs
The executive summary
Day Four: Presentation Skills
Characteristics of effective presentations
Preparing a persuasive business presentation
The pillars of effective presentations
Structuring the presentation and making a case
Positive body language
Using visuals effectively
Day Five: Making a Case & Influencing Skills
Choosing words for maximum impact
Handling questions from your audience
Team presentations to convince critics
Supporting presentations with written documentation
Making a persuasive business case
Influencing Skills and getting support
The certificate
A Coventry Academy e-Certificate will be provided to delegates who attend and complete the online training course