This highly engaging and practical training course offers participants a valuable opportunity to delve into the principles of Work Simplification. It encompasses various phases, including the design, development, management, control, implementation, simplification, and monitoring of Work Processes and Procedures.
In today's intricate and increasingly technology-driven work environment, there is a pressing need to refocus on Work Simplification. This refocus is vital to assist employees who find themselves inundated with organizational complexities, intricate processes, and information overload. The attainment of core Objectives and KPIs often suffers when work complexity increases, making simplification imperative for achieving challenging goals.
This training course will feature:
Exploring the compelling demand for simplicity and clarity, along with strategies to attain them
Understanding the phases of work simplification through a comprehensive Process Simplification Guide
Learning how to dissect procedures for the purpose of simplification
Developing a robust approach to Process Simplification
Recognizing the necessity of a dedicated team to identify simplification opportunities
Exploring the alignment of Work Simplification with Total Quality Management (TQM)
What are the goals?
By the end of this Coventry Academy training course, participants will be able to:
Articulate the correlation between work procedure simplification and enhanced individual and organizational performance
Demonstrate a comprehensive understanding of the principles and practices related to simplifying work processes and procedures
Effectively implement the various stages of work simplification
Proficiently simplify intricate and convoluted procedures
Interpret process flow charts with the objective of streamlining procedures
Who is this training course for?
This Coventry Academy training course is designed to be beneficial and impactful for individuals engaged in writing, reviewing, simplifying, or overseeing work processes and procedures. Professionals at all experience levels can expect to acquire valuable knowledge and skills from this course.
This training course is suitable to a wide range of professionals but will greatly benefit:
Personnel responsible for creating procedures or other documents related to work processes
Professionals tasked with managing work processes and procedures
Administrative and Secretarial Professionals seeking to enhance their skills
Individuals involved in auditing work procedures and documentation
Documentation and Quality Professionals dedicated to improving their expertise
How will this training course be presented?
This Coventry Academy training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a high level of interaction and delegate participation.
The trainer will explain issues using real examples and will then involve the delegates in discussion, practical examples and workshops. A range of methods including discussions, case studies, workshops and videos designed to promote understanding and skill building will be used.
Course Outline
Day One: Understanding the Business Imperative for Simplification
Navigating the Complex Modern Work Environment
Identifying Key Drivers of Workplace Complexity
Recognizing the Urgent Business Needs for Simplification
Defining Processes, Procedures, and Business Documentation
Case Study: Simplifying through Standard Operating Procedures
Addressing Complexities Arising from Frequent Change
Day Two: Crafting Streamlined Procedures and Workflows
Analyzing How Workflows Operate
Exploring the Anatomy of Procedures
Unpacking the Stages of Work Simplification
Rethinking Workflow Design for Simplification
Writing Clear, Concise, and User-Friendly Procedures
Applying the Plain English Standard
Day Three: Document Development and Automation
Efficient Management and Control of Documents
Crafting and Drafting Work Instructions
Publishing and Distributing Documentation for Accessibility
Utilizing Workplace Visuals to Implement Procedures
Leveraging Technology and Automation Opportunities
Streamlining Electronic Forms for Simplification
Day Four: Analyzing and Streamlining Procedures
Creating Cohesive Systems to Prevent Errors and Issues
Harnessing Various Flowchart Techniques in Simplification Initiatives
Examining Flowchart Elements with BPMN Examples
Choosing Between Simplification and Reengineering: Adapting to Technological and Design Advances
Identifying Stages in Work Processes with Simplification Potential
Crafting a Comprehensive Simplification Action Plan
Day Five: Executing the Simplification Project
Identifying Problem Areas through Workflow Analysis
Uncovering Opportunities for Streamlining Across the Organization
Assembling a Dedicated Simplification Project Team
Prioritizing and Sequencing Simplification Targets: Organizational, Individual, and Role-Specific Perspectives
Developing and Implementing Action Plans for the New Procedure
Real-World Case Studies of Successful Simplification Projects
The certificate
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course