This online training course has been specifically developed to enhance the skills and knowledge of the Shift Team Leader working in the E&P, Oil, Gas and Petrochemical industries. Shift Team Leaders play a vital and integral part of the work operation providing the key interface between line management and the workforce.
On this highly interactive and engaging online training course delegates will learn about the importance of their role, how to manage and lead others, problem solve, coach for higher performance, allocate resources effectively, lead and manage their teams, as well as develop team members to achieve their best performance. This training course is essential development for any Shift Team Leader in the industry.
This online training course will feature:
The importance of the Shift Team Leader role for organizational success
Your own self-awareness to manage yourself and others
The analysing of risks and problems and providing effective decisions
How to manage people through excellent interpersonal skills, coaching and communication techniques
Methods to develop increased performance management
Developing people and increasing your team performance
What are the goals?
By the end of this online training course, participants will have learnt and experienced practical applications of:
Understanding your self-awareness, as well as your role in the organisation and management style in order to effectively apply self-management
Defining effective problem solving, risk identification and analysis within your working environment
Applying powerful interpersonal techniques to improve communication and manage others effectively
Applying development, coaching and feedback techniques to increase optimum people performance management
Improve team cohesion and impact on production through your management and actions
Who is this training course for?
This online training course is suitable for a wide range of professionals working in the E&P oil, gas, and petrochemical industries but will greatly benefit site/refinery/process/platform based:
Team Leaders
Shift Team Leaders
Supervisors
Newly promoted, or identified future Team Leaders, Shift Leaders or Supervisors
How will this training course be presented?
This course will utilise a variety of proven online adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion. This course will be taught online using a suitable platform.
Course Outline
Day One: The Important Role of the Shift Team Leader
Shift Team Leader: defining the role in critical operations
Managing or Leading as a Team Leader
Critical Power Bases: how to utilise these effectively
Key characteristics of successful Shift Team Leaders
Inspiring change and innovation for continuous improvement
Achieving Shift Team Leader Excellence
Day Two: Solving Work Problems and Allocation of Resources
Defining operational problems in the industry
Technical problem-solving models and techniques
Practical and effective decision-making processes
Effective planning and time management of tasks
Allocating resources effectively and efficiently
Ensuring job enrichment and motivation with your team
How to delegate tasks to achieve optimum commitment
Day Three: Mastering Key Interpersonal skills and Hand Over Briefing
Developing key interpersonal skills in the industry
Overcoming communication barriers in the workplace
Powerful communication and interpersonal techniques
How to influence the outcome of your team’s performance
Conducting effective hand-over briefs for safe operation
Managing conflict assertively with your team
Day Four: Leading and Managing your Team for Operational Success
Factors for enhanced Team development
Group dynamics in the oil, gas and petrochemical industry
Team Role profile
Operational problem solving & decision making
Increasing team performance: ensuring a safe environment
Day Five: Developing your Team for Increased Operational Performance
Development options and planning
Ways of Developing team members
Workplace coaching: practical techniques
Giving powerful feedback to increase performance
Next Steps
The certificate
Coventry Academy e-Certificate of Attendance will be provided to delegates who attend and complete the course