Modern organizations are re-engineering their business processes from their current vertical functional structures to meet their clients’ needs. Business units are learning to work with integrated service offerings and such.
Inter-organizational, client-centric programs will be the structure for many organisations now. Organization will need to promote a management style that deals with various stakeholders, on an ongoing basis, with their clients’ needs in mind.
This training course puts the delegate into a path to manage cross-functional area in their workplace and to further enhance their effectiveness and efficiency in this contemporary era.
This training course will feature:
Incisive ways to examine yourself and your strengths and weaknesses in dealing with cross-functional teams
Dynamic development of your team building skills
Discovering the significance of your cross-functional interpersonal relationship skills
Expanding your cross-functional management abilities to bring about innovation and enterprise skills
Enhancing your personal, empowerment cross-functional management skills
What are the goals?
By the end of this training course, participants will be able to:
Understand the principles and factors linked to the success of Cross-Functional Management Principles as approached by top organisations
Understand how Cross-functional management manages business processes across the traditional boundaries of the functional areas
Build a better system for achieving such cross-functional goals as innovation, quality, cost, and delivery
Goals relating to such measurable factors as profits, market share, and products
Goals relating to overall improvements in the companies various systems and cross-functional activities
Who is this training course for?
This training course is suitable for a wide range of professionals, but will greatly benefit:
Managers who are called upon to adopt or deploy a cross-functional management structure (matrix management, process- or project-based management, network-oriented management, etc.)
Managers who are involved in inter-organizational partnerships
Professionals who wants to learn techniques to work with other colleagues
Team leaders, supervisors, section heads and managers
Professionals who have an interest in a management position
Anyone who wants to become a leader in their work role
Technical professionals including those in Maintenance, Engineering & Production
How will this training course be presented?
This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This will include interactive practical exercises, video analysis and case studies, visual presentation, group and class team work facilitation.
Course Outline
Day One: Cross-Functional Management
Why Cross-functional Management?
What Is Cross-functional Management?
Two Components of a Policy
Two Interwoven Goal Categories
Cross-functional Superordinate Goals
Strategic Cross-Functional Management
Day Two: The Cross-Functional Manager’s Profile
Essential people skills for effective Cross-Functional Management Principles
Intrapersonal and interpersonal skills for the Cross-Functional Manager
Personality profiling
Your preferred behavioural style
Explore your behavioural tendencies
Understanding the model for Cross-Functional Management Success
Day Three: Cross-Functional Management through Developing Relationships with Others
Understanding the personality profiles and developing relationship with cross functions
The introverted neutral and analytical perfectionist
The extraverted relational & decisive exhorter
People-oriented helper
Task-oriented implementer
Optimizing the Cross-Functional Manager’s natural strengths
Day Four: Effective Teamwork
Defining Teams
Establishing Team Norms
Working as a Team
Your Team Player Type
Building Team Trust
The Stages of Team Development
Day Five: Action Plans for Effective Cross-Functional Management
Implementing Cross-Functional Team Guidelines
Task-Oriented Tools and Group Process Techniques
Dynamics of Cross-Functional Teams
Individual and Organizational Implications
Evaluating Team Performance
Why Cross-Functional Teams May Fail
Your Personal Action Plan
The certificate
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course.