Cultural Intelligence (CI) is the capability to relate and work effectively across cultures. The higher your CI, the more likely you will experience success working in a diverse, globalized world. Being able to relate and work effectively across cultures is a required skill in all fields, ranging from leadership, engineering, and finance, to accounting and marketing.
Innovation is regarded as the most important leadership competency in any industry. This training will enable participants to perform in a radical mindset, push boundaries for themselves and their organisation, be agile and adaptive to conditions and outcomes.
This highly participative 10-day training course covers both Innovation and Cultural Intelligence (CI). This is a training course you cannot afford to miss.
What are the goals?
Delegates completing this Coventry Academy training course will be able to:
Describe the Fundamentals of Innovation
List the Challenges and Cultural Appropriateness of Innovation
Identify How to Generate, Develop, and Communicate Ideas
Demonstrate Advanced Skills in Critical and Creative Thinking
Develop Your Ability in Working and Relating With People from Different Cultural Backgrounds
Describe the Meaning of Each of the Cultural Value Dimensions
List Ways to Minimise the Barriers to Cross-Cultural Communication
Who is this training course for?
All Managers, Supervisors, Team Leaders, and Section Heads
Senior Managers in Multi-Cultural Organisations
Expatriates Working on Global Assignments or Those Who Manage Expatriates
HR and Learning and Development Professionals
Talent Management Professionals
HR Business Partners
People Working in Nationalisation Roles
Anyone Working With or in Multi-Cultural Teams
Anyone Who is Considering or Working in a Cross-Cultural Assignment
Course Outline
Module 1 - The Complete Course in Cultural Intelligence (CI)
Day One: Understanding Culture & Globalisation
Where culture comes from and why it matters
Understanding Globalisation
Your own cultural map
The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
The Hofstede five cultural value dimensions
Day Two: Communicating Across Cultures
Why communication differences and barriers occur
How to remove barriers to communication
Stereotypes and stereotyping explored
Non-verbal communication (body-language) and culture
Workplace culture and the impact on organisational communication
Day Three: Cross-Cultural Negotiation
The basics of negotiation
Cultural differences in negotiation
Overestimating and underestimating cultural differences in negotiation
Negotiation traps to avoid
Developing your cross-cultural negotiation skills
Day Four: Managing Expatriate Workers and Inclusion
International assignments and global career development
Why international assignments fail
Culture shock and global working
The business case for diversity & inclusion
Establishing a Nationalisation Programme
Day Five: Developing a Global Mindset
Innovation and culture
Developing a global mindset
How to improve your CI
Managing in multi-national organisations
Personal Action Planning
Module 2 - Creating a Culture of Innovation
Day Six: The Practice of Innovation
What is innovation and where does it come from
Becoming innovative
Ideas for innovation
The importance of the Business Model for value creation
Developing your Business Model Canvas
Day Seven: Disruptive Innovation
Introduction to Disruptive Innovation (DI)
Disruptive technology or disruptive innovation
Examples of great disruption across multiple industries
Evaluate your ability to be disruptive
Enablers and constraints for DI
Day Eight: Benchmarking for Innovation
Principles of benchmarking for innovation
Different methods of benchmarking and how they relate to each other
How to identify potential benchmarking projects
An overview of the benchmarking process
Running a Successful Benchmarking Project
Day Nine: Critical and Creative Thinking
Understanding the power of creativity
Your brain and ideas
Communication skills for ideation
Core critical thinking skills
Argument mapping
Day Ten: Culture and Innovation
Understanding the levels of culture
Cultural barriers
What we know about culture and innovation
Creating a workplace culture that supports innovation
Personal action planning
The certificate
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course