A highly interactive training course on

Masterclass on Cultural Intelligence & Innovation

Developing the Skills to Innovate, Communicate
and Think Critically in Culturally Diverse Environments
Coventry Academy -  Masterclass on Cultural Intelligence & Innovation

Course Schedules

 26 Feb-08 Mar 2024
 03-14 Jun 2024
 11-22 Nov 2024
 24 Feb-07 Mar 2025

Training course overview

Cultural Intelligence (CI) is the capability to relate and work effectively across cultures. The higher your CI, the more likely you will experience success working in a diverse, globalized world. Being able to relate and work effectively across cultures is a required skill in all fields, ranging from leadership, engineering, and finance, to accounting and marketing.

Innovation is regarded as the most important leadership competency in any industry. This training will enable participants to perform in a radical mindset, push boundaries for themselves and their organisation, be agile and adaptive to conditions and outcomes.

This highly participative 10-day training course covers both Innovation and Cultural Intelligence (CI). This is a training course you cannot afford to miss.

What are the goals?

Delegates completing this Coventry Academy training course will be able to:

  • Describe the Fundamentals of Innovation
  • List the Challenges and Cultural Appropriateness of Innovation
  • Identify How to Generate, Develop, and Communicate Ideas
  • Demonstrate Advanced Skills in Critical and Creative Thinking
  • Develop Your Ability in Working and Relating With People from Different Cultural Backgrounds
  • Describe the Meaning of Each of the Cultural Value Dimensions
  • List Ways to Minimise the Barriers to Cross-Cultural Communication

Who is this training course for?

  • All Managers, Supervisors, Team Leaders, and Section Heads
  • Senior Managers in Multi-Cultural Organisations
  • Expatriates Working on Global Assignments or Those Who Manage Expatriates
  • HR and Learning and Development Professionals
  • Talent Management Professionals
  • HR Business Partners
  • People Working in Nationalisation Roles
  • Anyone Working With or in Multi-Cultural Teams
  • Anyone Who is Considering or Working in a Cross-Cultural Assignment

Course Outline

Module 1 - The Complete Course in Cultural Intelligence (CI)

Day One: Understanding Culture & Globalisation
  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions
Day Two: Communicating Across Cultures
  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication
Day Three: Cross-Cultural Negotiation
  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills
Day Four: Managing Expatriate Workers and Inclusion
  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity & inclusion
  • Establishing a Nationalisation Programme
Day Five: Developing a Global Mindset
  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning

Module 2 - Creating a Culture of Innovation

Day Six: The Practice of Innovation
  • What is innovation and where does it come from
  • Becoming innovative
  • Ideas for innovation
  • The importance of the Business Model for value creation
  • Developing your Business Model Canvas
Day Seven: Disruptive Innovation
  • Introduction to Disruptive Innovation (DI)
  • Disruptive technology or disruptive innovation
  • Examples of great disruption across multiple industries
  • Evaluate your ability to be disruptive
  • Enablers and constraints for DI
Day Eight: Benchmarking for Innovation
  • Principles of benchmarking for innovation
  • Different methods of benchmarking and how they relate to each other
  • How to identify potential benchmarking projects
  • An overview of the benchmarking process
  • Running a Successful Benchmarking Project
Day Nine: Critical and Creative Thinking
  • Understanding the power of creativity
  • Your brain and ideas
  • Communication skills for ideation
  • Core critical thinking skills
  • Argument mapping 
Day Ten: Culture and Innovation
  • Understanding the levels of culture
  • Cultural barriers
  • What we know about culture and innovation
  • Creating a workplace culture that supports innovation
  • Personal action planning

The certificate

  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Coventry Academy
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