Many women, even those in quite senior positions often feel that they are not taken as seriously as their male colleagues – are you one of these women?
Whether it’s a keynote speech or a contribution at a meeting, the true meaning and impact of effective communication can be achieved through focusing on the listener and tailoring your message accordingly. If you want to really improve the way you communicate and the impact your messages have on others and if you truly want to communicate powerfully, you need to challenge yourself to embrace communication excellence and this course is designed to help you achieve this.
Quais são os objectivos?
This Coventry Academy training course is a journey that begins by exploring the self and then building on good relationships, influencing, impactful presentations and understanding other people through motivation and conflict. This training course focuses on:
Developing awareness of how to create an impact through personal style
Understanding how effective communication builds relationships
Knowing and developing the level of confidence
Understanding the power non-verbal communication
Using powerful language and creating clear, compelling key messages
Making an impact as a presenter
A quem se destina este curso de formação?
This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:
Those aspiring to become senior women in their organisation
Graduates on ‘Fast Track Management Schemes’
Women in supervisory or middle management positions
Those in senior roles who feel they do not receive true recognition for their input
Impacto pessoal
Importance of good communication
Barriers to communication
The art of effective listening
Asking good questions
Using non-verbal communication
Building rapport
Descrição do curso
Day One: Understanding Myself
Personality theories
Psychometric Tests – Johari Windows, MSQ
Confidence and Self Esteem
Recognising strengths and minimizing weaknesses
Origins of self- doubt and negative thinking
Emotional resilience
Day Two: Mastering Interpersonal Communication
Importance of good communication
Barriers to communication
The art of effective listening
Asking good questions
Using non-verbal communication
Building rapport
Day Three: Power, Persuasion and Influence
Understanding the concept of power bases
Importance of knowing what's going on: keeping yourself informed
Enhancing your reputation: building good working relationships
How to persuade without coercion
Putting forward sound ideas and arguments
Influencing through self-projection
Day Four: The Art of Presentations
The concept of ‘presence’
Vocal qualities and voice projection
Qualities of good and poor presentations
Use of visual aids
Planning and practising
Individual presentations
Day Five: Psychology in the Workplace
Motivation: Why work?
Behaviour at work – engagement and commitment
Conflict and conflict management
Dealing with difficult people
Leadership
Conclusions and action plan
O certificado
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course