The British Standards Institution defines Facilities Management as: “The integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.
Facilities managers have therefore responsibilities for providing, maintaining and developing many services. These range from property strategy, space management and communications infrastructure to building maintenance, administration and contract management. Facilities management includes space, infrastructure, people and organization.
This highly popular Coventry Academy training course will feature how to establish, implement, manage and continually improve your facility department to get the best out of the facilities within the given boundaries of costs, performance and other important factors during its total lifetime.
The training course is designed to develop delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this training course offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.
This training course will feature:
Proper Knowledge of the Basic Principles of Facilities Management
How to Apply Best Practices According to Several Norms
Understanding How to Operate and Maintain Facilities as a “Business Within a Business”
Sharing of Facilities Management Experience
Insights Regarding Current State of Facilities Management Processes and Possibilities to Improve Them
Quais são os objectivos?
By the end of this training course, participants will be able to:
Understand the Basics of Facilities Management
Understand How to Draw Up a Preventive Maintenance Concept, Based on Risk
Develop Strategies to Decide When and What to Outsource
Understand the Different Types of Contracts
Identify and Monitor the Facilities Management-Processes Performance
A quem se destina este curso de formação?
This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:
Professionals Who are Responsible for the Management, Operation and Maintenance of Facilities (Buildings, Production Facilities, Utilities, Power and Water Distributions Networks Landscaping, Etc.)
Professionals Aiming to Update Themselves on the Basic Elements, Best Practices and Implementation Aspects of Facilities Management
Como é que esta ação de formação será apresentada?
This Coventry Academy training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.
The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.
Descrição do curso
Day One: An Overview of Facilities Management
The Facilities Management Process in General
Facilities Management as a Business Within a Business
Facilities Phases, Planning and Realization
Relationship Between Facilities Management and Asset Management
Day Two: The Basic Elements of Facilities Management
Facilities Roles, the Current State of Your Facilities Management Processes
Types of Planning
Strategic and Annual Planning, Life Cycle Cost Principles
Budgeting Principles
Work Planning and Control, Performance Management Regarding the Workflow
Day Three: Preventive Maintenance and Maintenance Strategy
Disaster Recovery Plans
Maintenance Concepts
Understanding RISK
Risk Based Maintenance, the Methodology
Steps in Developing an Effective & Risk-Based Maintenance Strategy
Typical Inspection and Maintenance Tasks for Utilities
Day Four: Outsourcing and Contracting
What to Outsource and What Not
Choosing the Right Contractor
How to Manage This
Contract Types
The Contracting Cycle
Service Level Agreements
Day Five: Performance Monitoring and Benchmarking
Continuous Improvement
Target Setting as a Starting Point
Monitoring Performance: Development and Use of Key Performance Indicators
The Facilities Management Balanced Scorecard (FMBSC)
Assessments, Audits and Benchmarking; Practical Exercise in Auditing
Course Review / Wrap Up
O certificado
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course