The Operational Management for Supervisors and Team Leaders training course is a comprehensive five-day program designed to equip supervisors and team leaders with the essential knowledge, skills, and tools to effectively manage operational processes and lead high-performing teams. Participants will gain a deep understanding of operational management principles and best practices, learn practical techniques for optimizing productivity and efficiency, and develop leadership skills to inspire and motivate their teams towards operational excellence.
Quais são os objectivos?
By the end of this training course, participants will be able to:
Understand the role of operational management in achieving organizational goals and objectives
Gain a comprehensive understanding of key operational management concepts and principles
Develop skills to analyze and improve operational processes for enhanced productivity and efficiency
Learn techniques for effective resource allocation and workforce planning
Enhance leadership capabilities to inspire and motivate teams towards operational excellence
Develop effective communication and collaboration skills to foster teamwork and alignment
Acquire problem-solving and decision-making skills to address operational challenges
Apply performance measurement and monitoring techniques to track operational success
Learn change management strategies to drive operational improvements
A quem se destina este curso de formação?
This training course is suitable to a wide range of professionals but will greatly benefit:
Supervisors and team leaders responsible for managing operational processes and teams
Aspiring supervisors and team leaders seeking to enhance their operational management skills
Managers transitioning into supervisory roles with operational responsibilities
Professionals involved in process improvement and operational efficiency initiatives
Individuals interested in advancing their knowledge and skills in operational management
Descrição do curso
Day One: Introduction to Operational Management
Understanding the importance of operational management in organizational success
Key principles and concepts in operational management
Identifying operational goals and aligning them with organizational objectives
Overview of operational management frameworks and methodologies
Day Two: Analyzing and Improving Operational Processes
Analyzing operational processes for bottlenecks and inefficiencies
Techniques for process mapping and identifying areas for improvement
Lean management principles and tools for operational optimization
Implementing process improvement initiatives
Case studies and exercises on analyzing and improving operational processes
Day Three: Resource Allocation and Workforce Planning
Effective resource allocation strategies for optimal operational performance
Workforce planning techniques to ensure adequate staffing and skill alignment
Developing schedules and work plans to maximize productivity
Performance management and coaching to enhance individual and team performance
Strategies for managing and optimizing resources
Day Four: Leadership and Team Development
Understanding the role of leadership in operational management
Motivating and inspiring teams towards operational excellence
Building and nurturing high-performing teams
Effective communication and collaboration techniques for team alignment
Conflict resolution and problem-solving within teams
Day Five: Performance Measurement and Change Management
Performance measurement and monitoring techniques for operational success
Key performance indicators (KPIs) and dashboards for tracking progress
Implementing change management strategies for operational improvements
Addressing resistance to change and managing the transition process
Developing a roadmap for continuous operational improvement
O certificado
Coventry Academy Certificate of Completion for delegates who attend and complete the training course