Our workplaces are increasingly becoming more diverse and management and leadership in a cross-cultural environment is an essential skill for any manager or leader in any organisation. Culture is a complex concept, with many different definitions. Put simply, culture is about the way people think, feel and act. This Coventry Academy training course aims to explore the meaning and psychology of culture; to understand the impact of culture and to identify the areas in which cultural differences present a challenge in managing and leading employees. This training course will provide the opportunity to develop your multi-cultural leadership and management skills in a safe, fun and informative learning environment. This is a vital training course for any manager or leader.
What are the goals?
By attending this Coventry Academy training course, you should achieve these goals:
List Hofstede’s five value dimensions
Explain the meaning of each of the five value dimensions
Illustrate examples of stereotypes and stereotyping
Differentiate between transformational & transactional management
Formulate a business case for cultural diversity in their workplace
Who is this training course for?
This training course is suitable to a wide range of professionals in all sectors. For example:
Leaders who needs to improve their skills in cross-cultural management
Expatriates working on global assignments or those who manage expatriates
Human resource personnel including HR Business Partners
All supervisors, middle Managers & Department Heads
Senior Managers in multi-cultural organisations
All staff interested in developing multi-cultural skills
Course Outline
Day One: Understanding Culture
The meaning of culture
Understanding your Cultural Intelligence (CI)
The seven most prominent levels of culture
Hofstede’s value dimensions
Understanding globalisation
Day Two: The Psychology of Culture
Cross-cultural communication
Stereotypes and stereotyping
Motivation and culture
Body-language and culture
Cross-cultural negotiation
Day Three: Leadership in a Global Organisation
Transformational & transactional management
Developing a global mindset
Managing in multi-national companies
Multi-cultural teams
Culture and decision-making
Day Four: Managing Diverse Teams
The business case for cultural diversity
Managing cross-functional teams
People skills for effective cross-functional management
Multi-national team management
Establishing Nationalisation programmes
Day Five: Current Issues in International Business
Innovation and culture
Why international assignments fail
Culture shock and global working
International Human Resource issues
Personal action planning
The certificate
Coventry Academy e-Certificate of Attendance will be provided to delegates who attend and complete the online course