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A highly interactive training course on

Managing & Leading in a Multi-Cultural Workplace

Essential Steps Leading to Success with Diverse Teams
Coventry Academy - Managing & Leading in a Multi-Cultural Workplace
5
Days

Course Schedules

 Online
 16-20 Jun 2025
 $3,950
 Online
 29 Sep-03 Oct 2025
 $3,950
 Online
 08-12 Dec 2025
 $3,950

Training course overview

Our workplaces are evolving into more diverse environments, emphasizing the crucial need for managers and leaders to possess cross-cultural management and leadership skills. Culture, a multifaceted concept encompassing beliefs, behaviors, and values, profoundly influences how individuals perceive and interact within organizations. The Coventry Academy Online training course is designed to delve into the intricacies of culture, exploring its psychological underpinnings and impact. Participants will gain insights into the challenges posed by cultural differences in managing and leading teams, while also honing their multicultural leadership abilities in a supportive and engaging learning environment. This course is indispensable for any manager or leader looking to navigate and excel in today's diverse workplace landscape.

What are the goals?

By attending this Coventry Academy training course, you should achieve these goals:

  • List Hofstede’s five value dimensions
  • Explain the meaning of each of the five value dimensions
  • Illustrate examples of stereotypes and stereotyping
  • Differentiate between transformational & transactional management
  • Formulate a business case for cultural diversity in their workplace

Who is this training course for?

This training course is suitable to a wide range of professionals in all sectors. For example:

  • Leaders who needs to improve their skills in cross-cultural management
  • Expatriates working on global assignments or those who manage expatriates
  • Human resource personnel including HR Business Partners
  • All supervisors, middle Managers & Department Heads
  • Senior Managers in multi-cultural organisations
  • All staff interested in developing multi-cultural skills

Course Outline

Day One: Understanding Culture
  • The meaning of culture
  • Understanding your Cultural Intelligence (CI)
  • The seven most prominent levels of culture
  • Hofstede’s value dimensions
  • Understanding globalisation
Day Two: The Psychology of Culture
  • Cross-cultural communication
  • Stereotypes and stereotyping
  • Motivation and culture
  • Body-language and culture
  • Cross-cultural negotiation
Day Three: Leadership in a Global Organisation
  • Transformational & transactional management
  • Developing a global mindset
  • Managing in multi-national companies
  • Multi-cultural teams
  • Culture and decision-making
Day Four: Managing Diverse Teams
  • The business case for cultural diversity
  • Managing cross-functional teams
  • People skills for effective cross-functional management
  • Multi-national team management
  • Establishing Nationalisation programmes
Day Five: Current Issues in International Business
  • Innovation and culture
  • Why international assignments fail
  • Culture shock and global working
  • International Human Resource issues
  • Personal action planning

The certificate

  • Coventry Academy e-Certificate of Attendance will be provided to delegates who attend and complete the online course

Coventry Academy
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