To be effective as a manager of people requires a combination of leadership and management capabilities. This is equally the case for supervisors, middle management and senior management. Gaining appropriate skills early in one’s working life provides the foundations for future career development. As one transitions from a functional role to a managerial role, the focus of work changes from doing everything oneself to enabling others to deliver. Understanding theory and gaining confidence in practice leads rapidly to greater effectiveness. This Coventry Academy course offers opportunities to develop leadership and management capabilities at a crucial stage in delegates’ careers.
What are the goals?
This 10-day Coventry Academy training course offers delegates opportunities to learn about leadership and management theories and discover how to apply them according to needs in different situations.
Packed with many practical exercises and a safe environment in which to practice new skills, delegates will:
Understand the Value of Excellent Leadership and Management Skills
How to Become an Effective Leader of People
A Deeper Self-Awareness Leading to Greater Confidence and Capabilities in Managing Resources
Develop Strategic Thinking and Problem-Solving Abilities
Develop Greater Organisational Awareness: The Need to Build Networks, Communicate Effectively and Meet Customer Expectations
Who is this training course for?
This Coventry Academy training course is suitable for a wide range of professionals who are in the process of transitioning to roles needing greater leadership and managerial capabilities. For example:
Employees About to Progress Into Supervision or Management
Current Supervisors Who are Interested in Building Their Management Skills
Team Leaders, Site, Operations and Production Supervisors
First Time Managers Yet to Receive Management Training
Young Employees Identified as ‘High Potential’ Future Managers
Personal Impact
How to prepare, deliver and answer questions about a presentation
Three keys to effective speaking:
Thorough preparation
Good delivery
Overcoming nervousness
Skills of giving feedback to the team and management
Communicating effectively with all stakeholders, internal and external to the organisation
Course Outline
Module 1 - The Leadership Transition
Day One: Developing You as a Leader
Effective leadership, adapting styles to meet the needs of those they will manage
Making the transition from peer to leader
Leadership behaviours
The skills and qualities of an effective leader
Understanding, establishing and maintaining authority
Business awareness, understanding the ‘Bigger Picture’
Day Two: Leading Others
Motivating the team and gaining commitment to objectives and targets, providing feedback and support
Motivation from an organisation, leadership and individual perspective
Setting SMART objectives and performance standards
How to plan activities to meet organisational requirements
Delegating, problem solving and decision making
Day Three: Effective Working Relationships
Formal and informal working relationships
Internal and external contacts and relationships
Working with teams across the organisation
Emotional Intelligence
Building relationships with stakeholders
How our behaviours impact on others and how to act positively to demonstrate trust and respect for individuals
Day Four: Developing Personal Presentation and Communication Skills
How to prepare, deliver and answer questions about a presentation
Three keys to effective speaking:
Thorough preparation
Good delivery
Overcoming nervousness
Skills of giving feedback to the team and management
Communicating effectively with all stakeholders, internal and external to the organisation
Day Five: Building Confidence as a Leader
Recognise own personal strengths and weaknesses as a leader and learn from experience whilst planning personal development to improve own performance and leadership skills
How to build resilience and manage stress
Three Sources of Resilience – Model
Building a strong support network
Personal Development and Action Planning
Module 2 - The Management Transition
Day Six: The Tasks and Responsibilities of Management
Defining the role of management (Mintzberg)
Leader and manager?
The challenges of a new role
Key competences of managers at different levels (CMI)
Understanding my Strengths and Weaknesses
What type of boss will I be?
Day Seven: Leading a Team Effectively
Understanding the internal context: Organisation’s vision, purpose and aims
How the external context impacts the organisation
Setting and aligning team objectives
Gaining skills in communicating team direction and purpose
Belbin Team Roles
Embracing diversity and challenge
Day Eight: Managing People
The HR cycle: Recruitment, Induction, Training & Development, Career Options or Exit
The role of manager v role of HR
Performance Reviews: Past and Future
Motivating for performance and outcomes
Coaching methods and skills
Managing conflict
Day Nine: Managing Resources
Managing projects: Planning, Implementing and Reviewing
Assessing and managing risks
Setting budgets
Managing information
Reporting, controlling and adjusting
The process of continuous improvement
Day Ten: Solving Problems and Making Decisions
Understanding and engaging stakeholders
Creative problem solving and problem-solving techniques
Decision making processes
Analysing problems, gathering and interpreting data
Implementing action plans and communicating decisions
The Monkey Rule: Achieving goals through the effort of others
The certificate
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course