Um curso de formação altamente interativo sobre

Diplomacia na sala de reuniões

Navigating Disputes with Skill and Grace
Coventry Academy -  Boardroom Diplomacy
5
Dias

Horários dos cursos

 Em linha
 13-17 de maio de 2024
 $3,950
 Em linha
 15-19 de julho de 2024
 $3,950
 Em linha
 09-13 de setembro de 2024
 $3,950
 Em linha
 09-13 de dezembro de 2024
 $3,950
 Em linha
 10-14 Feb 2025
 $3,950

Visão geral do curso de formação

A diplomacia efectiva na sala de reuniões é essencial para gerir conflitos e disputas que podem surgir em qualquer organização. A capacidade de navegar nesses conflitos com habilidade e graça pode ser a diferença entre o sucesso e o fracasso na sala de reuniões. Este curso de cinco dias foi concebido para fornecer aos participantes os conhecimentos, as competências e as estratégias necessárias para gerir eficazmente os conflitos e as disputas na sala da direção, construir relações fortes e comunicar eficazmente com os membros da direção e outras partes interessadas.

Quais são os objectivos?

By the end of this training course, participants will be able to:

  • Understand the dynamics of boardroom conflict and identify common sources of conflict
  • Develop effective communication strategies to build strong relationships in the boardroom
  • Understand the negotiation process and apply advanced negotiation skills to resolve conflicts
  • Manage difficult conversations and de-escalate tense situations in the boardroom
  • Develop and implement effective conflict resolution processes
  • Foster a culture of diplomacy in the boardroom

A quem se destina este curso de formação?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Executives
  • Board members
  • Senior managers
  • Professionals who are responsible for managing conflicts and disputes in the boardroom

Descrição do curso

Day One: Understanding the Dynamics of Boardroom Conflict
  • Introduction to boardroom diplomacy and conflict management
  • The impact of conflict on organizational success
  • Common sources of boardroom conflict
  • Identifying the different conflict management styles
  • Understanding the role of emotions in conflict
Day Two: Building Strong Relationships and Effective Communication in the Boardroom
  • The importance of relationship-building in the boardroom
  • Techniques for effective communication in the boardroom
  • Active listening and its role in conflict resolution
  • Strategies for building rapport and trust
  • Developing and delivering persuasive messages
Day Three: Advanced Negotiation Skills for Boardroom Diplomacy
  • Understanding the negotiation process
  • Preparing for a successful negotiation
  • Tactics and techniques for successful negotiation
  • Overcoming impasses in negotiation
  • Dealing with difficult negotiators
Day Four: Managing Conflict and Difficult Conversations in the Boardroom
  • Approaches for managing conflict in the boardroom
  • Addressing difficult conversations with tact and diplomacy
  • Strategies for de-escalating tense situations
  • Managing emotions and keeping the conversation on track
  • Resolving conflict through collaboration
Day Five: Best Practices for Effective Boardroom Diplomacy
  • Developing a culture of diplomacy in the boardroom
  • Creating effective conflict resolution processes
  • The role of mediation and outside experts
  • Creating agreements that work for all parties involved
  • Ensuring a positive outcome for all stakeholders involved

O certificado

  • Coventry Academy e-Certificate of Completion for delegates who attend and complete the training course

Academia de Coventry
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