Negotiation is inevitably at the heart of the every process to achieve what you want, whether it is a contract agreement, bargaining for an item, resolving a disagreement or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances.
This online training course provides an essential framework for developing effective negotiation and persuasion skills, combined with critical thinking abilities that are vital for building and benefiting from strategic alliances.
Quais são os objectivos?
The Coventry Academy online training course will assist delegates in being able to:
Describe a Framework for the Analysis of Business Alliances
Understand How to Apply Influencing Skills During the Negotiation Phase
Recognise and Manage Difficult Negotiators Who Use Aggressive Tactics During Negotiation
Understand the Key Principles of Persuasion and its Importance to Negotiation
Apply Critical Thinking When Planning to Develop Business Alliances
A quem se destina este curso de formação?
This online training course is suitable for:
Delegates Who Want to Achieve More Through Becoming More Effective
Managers Who are Being Prepared for Promotion or Higher Levels of Responsibility
Delegates Who May Be Considering New Projects or Additional Assignments
Managers Who are Looking to Refresh Their Skills When Working With Others
Leaders Who Need to Communicate Vision More Effectively for Better Results
Descrição do curso
Day One: Situational Negotiating Strategies
Negotiation purpose: Common terms and best practice
Developing mutually acceptable solutions through value claiming
Adapting strategies to situations when building alliances
Personality - strengths & weaknesses in negotiations
Opening communication channels to maintain relationships
Applying Interests and Positions for strategic advantage
Day Two: Applied Negotiation Skills
How to reach 'win-win' in negotiation
The keys to collaborative bargaining in partnering
Leverage: What it is and how to use it?
Negotiation tactics and ploys
Dealing with difficult negotiators and barriers
Ethics in negotiation
Day Three: Persuasion & Influence Skills for Negotiators
Challenges of meetings – group and individual strategies
Positive persuasion in challenging situations
Applying rules of influential presentations to maximize impact
Maintaining compatible body language & using logic, credibility and passion
Dispute resolution and mediating for better outcomes
Mediation techniques - practical exercise
Day Four: Higher Level Negotiation Skills for Challenging Situations
Identifying and responding to signals and informal information
Recovering from reversals, errors and challenges
Developing a climate of trust
Higher level conversation techniques
Face to face negotiations; appreciating different cultures
Practical Negotiation exercise and feedback
Day Five: Critical Thinking and Decision Making for Negotiators
Gaining control and using information – formal and informal
Thinking patterns, frameworks and tools for negotiators
Identifying sources and testing assumptions
Framing the problem
Decision making under pressure
Reviewing strategic alliances and building personal action
O certificado
A Coventry Academy e-Certificate will be provided to delegates who attend and complete the online training course