This very practical training course is designed to assist managers to manage technical professionals and organisations. Managing technical staff can require particular skills and competencies that may not have been part of your training or previous work experience. This includes the need for transformational leadership, highly developed communication skills, Cultural Intelligence (CI), teamworking essentials and the special needs for managing cross-functional teams.
This Coventry Academy training course will allow you to explore the skills needed to manage technical professionals in any organisation. This training course examines the key ingredients of successful management and the skills needed to be a successful and effective manager.
Quais são os objectivos?
By the end of this Coventry Academy training course, you will be able to:
Develop interpersonal skills and teamwork
Distinguish between groups and teams
Understand how Cross-Functional management manages business processes across the traditional boundaries of the functional areas.
List the stages of team development
Improve your Cultural Intelligence (CI)
A quem se destina este curso de formação?
This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:
Anyone who manages technical professionals
Engineers
Engineering Managers
Project Managers
Technical Leads
Operational Managers
Financial Professionals
HR professionals moving into Leadership roles
Anyone recently promoted into a people management or leadership role
Descrição do curso
Day One: The Essentials of Management
Contrasting leadership and management
Managing technical staff
21st Century transformational leadership
The emotionally intelligent leader
Giving effective feedback to staff
Day Two: Teamwork Essentials
The critical stages of team development
Characteristics of high-performing teams
Teamworking activities
The stages of team development
False consensus and groupthink prevention
Day Three: Cross-Functional Management
When is a Team not a Team?
Advantages of Cross-Functional teams
The Cross-Functional Manager
Essential people skills for effective Cross-Functional Management
Guidelines for implementing cross-functional team
Day Four: Communication Skills for Team Management
The psychology of effective interpersonal communication
Avoiding the main communication barriers
Active listening – the Roger’s method
SOLER Techniques
Achieving win-win outcomes
Day Five: Developing Your Cultural Intelligence (CI)
The meaning of culture
Understanding your Cultural Intelligence (CI)
The seven most prominent levels of culture
Hofstede’s value dimensions
Managing multi-cultural teams
O certificado
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course