Are you new to a management role or do you want support in developing your capabilities to be a great boss?
This training course recognises the changing shape of work resulting in the need for new management capabilities. It is widely known that millennials have different expectations of work; managers therefore need new approaches to motivate them. As technology advances, organisational structures are adapting and knowledge workers and front-line staff are required to take decisions. Join us on this interactive Coventry Academy training course to gain confidence, learn new skills and raise your awareness to become the manager or supervisor you want to be.
Quais são os objectivos?
This Coventry Academy training course will offer delegates opportunities to learn current management theories and how to apply them, with many practical exercises and a safe environment in which to practice new skills:
Understand What Constitutes a Managers’ Role and Key Capabilities
Gain Understanding of Team Leadership and How to Apply It
Enhance Communication Skills to Overcome Functional Barriers
Acquire Creative Thinking Skills for Effective Problem Solving
Develop Abilities to Manage Up as Well as Peers and Subordinates
A quem se destina este curso de formação?
This Coventry Academy training course is suitable for a wide range of professionals who are in the process of transitioning to a managerial role and who want to gain skills and confidence to become great bosses. For example:
Employees About to Progress into Supervision or Management
Current Supervisors Who are Interested in Building Their Management Skills
Team Leaders, Site, Operations and Production Supervisors
First Time Managers Yet to Receive Management Training
Young Employees Identified as ‘High Potential’ Future Managers
Descrição do curso
Day One: The tasks and responsibilities of management
Defining the role of management (Mintzberg)
Leader and manager?
The challenges of a new role
Key competences of managers at different levels (CMI)
Understanding my Strengths and Weaknesses
What type of boss will I be?
Day Two: Leading a Team Effectively
Understanding the internal context: Organisation’s vision, purpose and aims
How the external context impacts the organisation
Setting and aligning team objectives
Gaining communications skills to provide clear direction
High performance teams
Embracing diversity
Day Three: Managing People
The HR cycle: recruitment, induction, training & development, career options or exit
Interactions with HR function
Delivering quality Performance Reviews
Motivating staff for performance and outcomes
Coaching methods and skills
Managing conflict
Day Four: Managing Resources
Managing projects: planning, implementing and reviewing
Assessing and managing risks
Setting budgets
Managing information
Reporting, controlling and adjusting plans
The process of continuous improvement
Day Five: Solving Problems and Making Decisions
Managing stakeholders’ interests
Mastering problem-solving techniques
Understanding decision making processes and their impact
Selecting performance measures to guide improvements
Ensuring effective use of communications channels
The Monkey Rule: achieving goals through the effort of others
O certificado
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course