Training course overview
Recent company research has distinguished between organizations that are ‘Trust Leaders’ and those that are ‘Trust Laggards’. The former is the elite 10% of companies whose employees agree with the statement, ‘Employees have high trust in leaders and the organization.’ Trust Laggards are those where employees are least likely to agree with this.
Trust Leaders are more than two and a half times more likely than Trust Laggards to be leaders in revenue growth. They also significantly outperform all other organizations in achieving key business goals: customer loyalty and retention, competitive market position, ethical behaviour and actions, predictable business and financial results, and profit growth. Trust Leaders outstrip other organizations in the behaviours and actions that foster the right cultural conditions for high trust in organizations.
This popular training course will identify those trust-building behaviours and actions. It will then help you embed them in your management and leadership style to ensure team and company success.
This training course will feature:
- Organizations that have successfully built trust
- Ways to avoid breaking trust
- Using the skills of deep listening and transparent communication to build trust
- Showing personal leadership and role modelling to build trust
- How to build a culture of trust across the organization