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A highly interactive training course on

ITIL 4 Leader: Digital and IT Strategy

Coventry Academy - ITIL 4 Leader: Digital and IT Strategy
5
Days

Course Schedules

 Riyadh
 21-25 Apr 2025
 $5,950
 Dubai
 26-30 May 2025
 $5,950
 London
 11-15 Aug 2025
 $5,950
 Dubai
 13-17 Oct 2025
 $5,950
 Riyadh
 15-19 Dec 2025
 $5,950

Training course overview

The ITIL 4 Leader: Digital and IT Strategy training course is designed to equip leaders with the critical knowledge and skills to thrive in today’s fast-evolving digital landscape. As businesses face constant technological advancements and disruptive changes, aligning IT and digital strategies with overall business goals is key to sustained success. This course offers a thorough framework for developing strategic vision, driving innovation, and building resilience, all while delivering value and managing risks. By integrating both theoretical insights and practical strategies, participants will be prepared to lead transformational efforts that create a competitive edge in the digital age.

What are the goals?

By the end of this training course, participants will be able to: 

  • Understand the fundamental concepts of digital and IT strategy in the context of ITIL 4
  • Analyze and respond to the impacts of digital disruption on business models
  • Develop a robust digital and IT strategy aligned with organizational goals
  • Integrate digital transformation into IT service management practices
  • Lead and manage strategic initiatives with a focus on value creation and risk management
  • Foster innovation and build resilience within IT and business operations

Who is this training course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • IT and business leaders responsible for developing or implementing IT strategies
  • Digital transformation managers and strategists
  • IT service managers aiming to align IT initiatives with business goals
  • Professionals pursuing ITIL 4 Managing Professional or Strategic Leader designations

How will this training course be presented?

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.

Course Outline

Day One: Understanding Digital and IT Strategy
  • Overview of ITIL 4 and its strategic context
  • Key concepts of digital and IT strategy
  • The impact of digital disruption on industries and markets
  • Case studies on successful digital transformation
Day Two: Developing a Strategic Vision
  • Aligning digital and IT strategy with business goals
  • Strategic assessment frameworks and tools
  • Crafting a digital strategy vision
  • Identifying and evaluating key strategic drivers
Day Three: Driving Digital Transformation
  • Integrating digital transformation into IT service management
  • Leveraging emerging technologies for strategic advantage
  • Managing cultural change in digital initiatives
  • Building innovation capabilities within teams
Day Four: Leadership and Risk Management
  • Leadership roles in driving IT and digital strategy
  • Strategic risk management and mitigation techniques
  • Scenario planning and decision-making in dynamic environments
  • Governance models for digital transformation projects
Day Five: Implementing and Sustaining Strategy
  • Translating strategy into actionable roadmaps
  • Monitoring and measuring strategic success
  • Case study: Developing and presenting a digital strategy plan
  • Building resilience and adaptability into IT and business operations

The certificate

  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course.

Coventry Academy
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