No business should be without top-flight quality management. Quality Management ensures that your customers always receive the product or service that meets or exceeds their expectations. It decreases time to market and so helps in promoting international trade and enhancing marketing. Implementation of Quality Management in a product or service life cycle will actually deal with the root cause of problems, by decreasing rework, manpower usage, and increasing productivity, process improvement, providing better Customer Satisfaction and thus retaining the customer’s in the existing competitive market. This online course will set any business on the path to achieving the quality demanded by customers.
By the end of this online training course, participants will be able to:
This online training course is suitable to a wide range of professionals but will greatly benefit:
This online training course is highly practical and participative. All theory is backed with interactive exercises, which enable participants to gain confidence in using the methods presented and with case study examples and videos. They also get opportunities to observe and give feedback to other participants about their quality and problem solving skills, thus reinforcing their own learning experience, plus plenty of coaching feedback from the trainer.