Course Outline
Day One: Warehouse Infrastructure Strategies
- Warehouse location strategy
- Options in warehouse layout and design
- Classes of warehouses
- Warehouse automation
- Information Technology (IT) in the warehouse
- Industry variations
Day Two: Warehouse Operating Processes and Principles
- Key functional processes from receiving to picking and shipping
- Optimizing the flow of goods across processes
- Advanced processes – break-bulk, cross-docking, mixing, assembly
- Cycle counting, conducting a physical inventory audit
- Implementing Lean principles in the warehouse
- Continuous improvement and managing change
Day Three: Inventory, Analysis, and Product Classification
- The function of inventory
- Inventory accuracy and control
- Handling WIP (Work-In-Progress) inventory
- Three-dimensional inventory classification and segmentation (ABC)
- Using inventory classification to drive efficiency
- Replenishment methods and strategies
Day Four: Leveraging Your Resources and Developing New Capabilities
- Managing and incentivizing your people
- Employee training and evaluation
- The IT environment: Your enterprise and the warehouse
- Role of the warehouse in the value chain
- Outsourcing: Risks and opportunities
- Supplier collaboration models and strategies
Day Five: Create a World-Class Warehouse with Performance Management and Metrics
- Contemporary trends in warehousing
- Warehouse best practices and benchmarking
- The role of performance management in the warehouse
- What should you measure?
- Establish an executive dashboard using Key Performance Indicators (KPIs)
- Identifying, prioritizing and implementing improvements