Day One: Introduction to Contract Management
- What is Effective Contract Management and why do we need it?
- The causes and effects of contract failure
- Analysis of the Contract requirements
- Defining the Job to be done – specifications and the scope of work
- Key Players in Contract Management
Day Two: Managing Contract Risks
- Identifying risks affecting time, cost and quality
- Responses to risk
- Contract Types and how they manage risk
- Important contract clauses about risk
- Using Bonds and guarantees
- Contract templates: FIDIC, NEC and other standard models
Day Three: Establishing the Framework for Contract Performance
- Building a relationship for supplier performance
- Motivational techniques – carrots and sticks
- Contractor warranties
- Monitoring service performance
- Service Level Agreements
- Tools and techniques for contract default
Day Four: Best Practices around Price and Cost issues
- Setting the supplier’s agenda on costs and prices
- Cost and Price analysis methods
- Using economic price adjustment techniques
- Price transparency and cost breakdowns
- Managing the financial impact of contract variation
- Negotiation techniques for improving value for money
Day Five: Contract Management and Administration
- Handling contractor claims
- Operating the liquidated damages clause
- Preventing or resolving disputes
- Handling defect liability and retention sums
- Contract administration tasks from award to close out
- Contract termination and handover