A Highly Interactive Training Course On

Maximizing Vendor Performance

Selection, Management, and Contracting

Maximizing Vendor Performance
Course Schedule

CLASSROOM

21-25 Apr 2025
London
$5,950
22-26 Sep 2025
Dubai
$5,950
12-16 Jan 2026
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Completion for delegates who attend and complete the training course

Training Overview

Training Overview

Maximizing Vendor Performance: Selection, Management, and Contracting" is a crucial course designed to equip participants with essential skills for effective vendor management, a critical aspect of modern business success. In today's complex global supply chains, strategic vendor partnerships play a pivotal role in organizational performance and achieving business objectives.

This course focuses on enhancing participants' abilities to identify suitable vendors, negotiate advantageous contracts, monitor and improve vendor performance, and foster strong vendor relationships. Through interactive discussions, case studies, and practical exercises, participants will gain practical tools and strategies to excel in vendor selection, management, and contracting.

Whether you're in procurement, purchasing, supply chain management, operations, contract administration, project management, or senior leadership, this course is tailored to elevate your vendor management proficiency. Join us for this comprehensive and engaging training opportunity to maximize vendor performance and drive organizational success through effective vendor management practices.

What are the goals?

By the end of this training course, participants will be able to: 

  • Understand the importance of vendor management in organizational success
  • Develop effective vendor selection and contracting strategies
  • Manage vendor performance and build strong relationships with vendors
  • Mitigate legal risks associated with vendor management

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Procurement and purchasing managers
  • Vendor managers and coordinators
  • Supply chain managers
  • Operations managers
  • Contract administrators
  • Project managers
  • Senior executives

The Course Content

Day One: Introduction to Vendor Management
  • Introduction to the course and its objectives
  • Definition of vendor management and its importance in business operations
  • Vendor management process and its key components
  • Role of vendor management in enhancing organizational performance
  • Understanding the key challenges in vendor management
Day Two: Vendor Selection Process
  • Key considerations in vendor selection
  • Types of vendors and their respective selection criteria
  • Sourcing strategies for vendor selection
  • Analyzing vendor proposals and conducting due diligence
  • Best practices in vendor selection
Day Three: Vendor Contracting and Performance Management
  • Overview of vendor contracting
  • Key elements of a vendor contract
  • Managing vendor performance and ensuring adherence to contract terms
  • Setting vendor performance metrics and KPIs
  • Best practices in vendor contracting and performance management
Day Four: Effective Communication and Relationship Management with Vendors
  • Developing effective communication strategies with vendors
  • Building strong vendor relationships for mutual benefit
  • Overcoming communication and relationship management challenges
  • Collaborating with vendors to drive innovation
  • Best practices in vendor communication and relationship management
Day Five: Legal Aspects of Vendor Management
  • Overview of legal considerations in vendor management
  • Reviewing vendor agreements and identifying potential risks
  • Legal obligations of both parties in the vendor contract
  • Understanding vendor dispute resolution mechanisms
  • Best practices for mitigating legal risks in vendor management