Excellent communication is the key to successful team working, work efficiency and seamless innovative leadership. Working effectively with others enables organizations to grow and prosper in this highly competitive marketplace. Poor communication is also the primary cause of conflict within the modern day workspace. This highly interactive Coventry Academy training course investigates the psychology of crystal clear communication, high performance teams and principled leadership.
Through the use of discussion, group exercises, and video techniques this fun, and demanding training course examines in detail what is happening in the workplace, investigates potential solutions, offering delegates solutions to their own workplace challenges.
Quais são os objectivos?
By the end of this Coventry Academy training course, you will be able to:
Enrich Your Communication and Behavioural Skills, Utilizing Them Both Personally and Professionally
Understand and Use the Essential Skills Necessary to Become an Effective Coordinator
Develop and Enhance Your Leadership Skills
Create a Greater Understanding of Your Own Strengths and Challenges and How They Impact on Others
Develop Your Influencing and Motivational Skills
A quem se destina este curso de formação?
This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:
Those Taking the First Steps Into a Career in Management
Anyone Who Wishes to Improve the Relationship and Communication Skills
Team Leaders
HR Professionals
Team Leaders Interested in Further Developing Their Management Skills
Managers / Heads From a Variety of Departments Who, as Part of Their Role, Need to Perfect Crystal Clear Communication Models
Senior Staff Members Who Wish to Enhance Their Career Progression
Pitch and Negotiation Professionals
Internal and External Consultants Who are Client Facing
Professionals Within More Analytical Roles Who Need to Influence Others in a Positive Way
Impacto pessoal
Self-awareness: understanding your strengths and challenges
Psychometrics: the art of personal profiling
Leadership style: how do you work with your team?
Assessing your abilities as a coordinator
Discovering your preferred team role
Your own communication style in dealing with others
Descrição do curso
Day One: Understanding your Personal Style and Strengths
Self-awareness: understanding your strengths and challenges
Psychometrics: the art of personal profiling
Leadership style: how do you work with your team?
Assessing your abilities as a coordinator
Discovering your preferred team role
Your own communication style in dealing with others
Day Two: Developing your Communication Skills
The four C’s model of communication
Connecting: Gaining rapport and building credibility
Consulting: Effective questioning and listening skills
Ways to be more convincing and overcoming conflict
Negotiating agreement and getting a win-win
Day Three: The Skills of the Effective Organiser and Coordinator
Dealing with distractions: understanding the value of your time
Prioritisation or procrastination: how to master both
Setting and communicating goals
Working together to achieve your goals: the secrets of great team working
Essentials of project management for managers
Coordination activities in the digital age; tools and techniques
Day Four: Practical Communication Skills for the Modern Leader
Building agreement through the skills of influence
How to present your ideas, plans and projects well
Delivering you message clearly, confidently and with impact
How to manage a meeting of your team or stakeholders
Using online tools and techniques for real-time communication
Day Five: Communicating, Coordinating and Leading
Creating a communication plan for team and staff
The rules of written communication
Using feedback and coaching to drive performance
Case study: communicating, coordinating and leading in practice
Personal action planning
O certificado
Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course