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- About Us
A highly interactive training course on
Effective Office Management
Training course overview
To excel as a top office manager, mastering self-management is essential. This Coventry Academy training course enhances motivation and confidence by exploring effective office management principles. Participants will learn to prioritize tasks, plan effectively, and solve problems for continuous productivity improvement. Key outcomes include improved communication skills for public speaking and meetings, strategies for handling difficult behaviors, and self-management techniques to cope with stress while maintaining a positive attitude. Join us to transform your approach to office management and enjoy greater job satisfaction, regardless of challenges!
What are the goals?
By attending this dynamic and interactive Coventry Academy training course, you will develop the skills and confidence to:
- Prioritise and Cope with Multiple Tasks Without Missing Deadlines
- Think Like a Manager – Planning, Making Decisions and Solving Problems
- Manage Your Thoughts and Feeling, Dramatically Increasing Your Self-Confidence and Self-Empowerment
- Communicate Effectively and Assertively at All Levels and in All Situations
- Manage Paperwork, Diaries, Meetings, Presentations, and Phones More Effectively
Who is this training course for?
This training course is suitable to anyone who works as office personnel as it will help them become more confident and effective at organising their work and their office to achieve maximum out-put with minimal stress.
Further, this is suitable to a wide range of professional, but will greatly benefit:
- Administration Assistants
- Personal Assistants
- Secretaries
- Supervisors / Team Leaders
- Office Managers
- Any Individual Working in the Office Support Field
Course Outline
Day One: Time and Task Management
- Excellent office management – what does it look, sound and feel like?
- The Reality Model – how to get the results you want
- 10 timeless principles of successful time and life management
- Working smarter not harder with high leverage activities
- Using technology to manage your time and tasks effectively
Day Two: Self-Management
- Overcoming internal blocks, habits and the beliefs that hold you back
- Quantum Theory: How we create our own reality with consciousness
- How to stop reacting from emotion and start responding with emotional intelligence
- Overcoming ego and developing real self-confidence and self esteem
- Staying calm and clear in the midst of chaos, conflict and change
Day Three: Communication Skills
- Identity different styles of communication in yourself and others
- Overcoming fear and becoming a clear and direct communicator
- Managing conflicts through a win-win approach
- Listening skills – seeking to understand before being understood
- Understanding different personality types and how to deal with them
Day Four: Brain Skills
- Mind Mapping techniques for every occasion
- Planning skills – using a Gannt chart to manage small projects
- Creativity and problem solving techniques
- Rational and Intuitive Decision-Making tools
- Whole Brain development
Day Five: Career Management
- Develop your own brand as a professional
- Using phone and email and social media effectively
- Body Language – understanding others and projecting a positive self-image
- Planning and presenting your ideas confidently in front of an audience
- Creating excellent power point presentations that people remember
The certificate
- Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course
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