Why choose this training course
Every successful organisation needs to attract, retain and fully utilise talented people. This practical Knowledge Management for the Oil, Gas, Petrochemical & Energy Industries training course will show you what’s needed and also how to gain strategic advantage through new approaches in knowledge management. This is an exciting HR training course for anyone interested in or responsible for improving employee performance throughout the organisation.
Knowledge management is essentially about getting the right knowledge to the right person at the right time. This in itself may not seem so complex, but it requires knowledge about ‘best-practices’ in recruitment, retention, succession planning, talent management and people motivation.
This Coventry Academy HR training course will feature:
- Ways you can significantly improve your recruitment and retention strategies
- Proven approaches to achieve retention of valuable people
- Avoiding silo mentality in your organisation
- The psychology of motivation
- How to upgrade your performance appraisal system
- A simple to understand approach to succession planning
How will this training course be presented?
This Coventry Academy training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes individual and group activities, role-plays, small-group activities, short videos, and case studies. Enjoyable but learning based activities will be offered to the participants. This is a very practical course with many activities throughout.
Course Outline
Day One: The Context & Business Need for Knowledge Management:
- Introduction to knowledge management
- The case for knowledge management
- The six dimensions of implementing knowledge
- Knowledge management strategy
- Avoiding silo mentality in your organisation
- The pros and cons of vertical thinking
Day Two: Making Your Recruitment & Selection World Class:
- Introduction to the recruitment process
- The real cost of interviewing to the organisation
- The five types of interview styles
- Methods to attract high performers
- A four-step guide to knowledge mapping
- How to run an Assessment Centre
Day Three: Differentiation, Retention & Motivation:
- Workforce differentiation and strategy execution
- Talent management in your organisation
- Performance in your organisation – the cost of poor performers
- The reasons why high performers leave
- Improving employee retention
- Understanding the psychology of motivation
Day Four: Testing, Psychometrics and Best-Practices in Performance Appraisal:
- The use and abuse of psychometrics and testing
- The Forer Effect explained
- Aptitude and ability testing
- How to upgrade your performance appraisal system
- Making sure your appraisal system is culturally correct
- The best person to identify potential
Day Five: Succession Planning & Talent Retention:
- An introduction to succession planning
- Differentiating succession management & talent management
- Career planning and its relationship to succession planning
- The role of Head Hunters
- Calculating productivity and measuring efficiency
- Personal action planning

The use of this official seal confirms that this Activity has met HR Certification Institute\'s® (HRCI®) criteria for recertification credit pre-approval.