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- About Us
A highly interactive training course on
Mastering Self-Awareness & Effective Communication
Training course overview
This engaging and interactive course delves into established management processes, procedures, and methodologies that many companies use to foster productive and unified teams while cultivating strong relationships across all levels. Participants will explore behavior, communication strategies, and various leadership styles.
Effective communication lies at the heart of creating highly efficient and productive organizations. Despite sophisticated communication tools, effective one-on-one communication among staff members remains rare. Building rapport is crucial for establishing trust, openness, and meaningful relationships.
Key highlights of this course include:
- Practical strategies for addressing work-related challenges using Neuro Linguistic Programming (NLP), Emotional Intelligence, and psychometric profiling.
- Knowledge and insights to move forward with enthusiasm and confidence.
- Advanced communication and motivation models essential for contemporary business units.
- Techniques to significantly enhance leadership capabilities.
- Deeper understanding of the behavioral characteristics of customers, colleagues, and social networks.
What are the goals?
By the end of this course, participants will be able to:
- Develop strategies for creating a positive work environment
- Recognise differing behavioural styles & learn to adapt to it in order to build lasting rapport
- Understand your key roles in encouraging and developing your staff
- Harness the power of personal motivation and effective communication
- Massively improve your leadership skills
Who is this training course for?
Ideally suited for executives of all levels, human resource personnel, and professionals who need to communicate effectively with staff, colleagues and customers, but will greatly benefit:
- Individuals with leadership potential
- Individuals being developed for promotion
- Individuals who need to communicate effectively to fulfill their role
- Individuals who can disseminate newly learned skills within the workplace
- Individuals who wan to be able to build lasting rapport with those around them
How will this training course be presented?
This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The course is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training exciting, fun filled, fast-paced, challenging and empowering. This course uses the cutting edge skills of NLP and Emotional Intelligence to open your mind to how people think.
Course Outline
Day One: How to Build Lasting Rapport
- The art of building lasting rapport
- How to identify behavioural traits and react to them
- How to modify your own behaviour to match other’s
- Sharpen your senses to the signals others are sending you
- Connect with colleagues and clients at a level that creates deeper trust and commitment
- Read body language in order to understand how others are thinking and responding to you
Day Two: Self-Awareness: How to Gain a Greater Understanding of Yourself
- Key concepts of NLP and Emotional Intelligence
- Connecting your feelings for greater self awareness
- Eliciting emotions
- Noticing your unconscious messages and following your intuitions
- Self-talk and what it means
- Internal and external referencing
Day Three: Crystal Clear Communication
- Powerful listening and questioning techniques
- Thinking and language patterns
- Sub-modalities
- Perceptual positions
- Climates of trust
- Well formed outcomes
Day Four: Empathy: The Ability to Understand Situations from Another’s Perspective
- Review how to sharpen your senses to the signals others are sending you
- Communicating first impressions - the secrets of body language
- How we communicate
- Filters to communication
- Learning Styles
- Modelling: how others do things
Day Five: Motivation: How to Get the Most from Yourself and Others
- Logical levels of change
- The importance of values in motivation
- Eliciting values for yourself and your organisation
- Setting goals that motivate
- Creating a positive future for your organisation
- Testing your well-formed outcomes
The certificate
- Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course.
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