A highly interactive training

The Complete Course on Facilities Management

Facilities Management Specialist: A Vital Tool for Operating a Business Successfully
The Complete Course on Facilities Management

Course Schedules

 22-26 Jan 2024
 13-17 May 2024
 07-11 Oct 2024

Training course overview

Facilities like buildings, utility plants, power & water distribution networks, production plants, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is big business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because facilities are a major asset too.

This Coventry Academy training course will apply the Best Practices to organize and manage a facilities department as a successful "business within a business". The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. The training course is about finding the right balance between asset performance and costs.

What are the goals?

By attending this Coventry Academy training course, delegates will be able to:

  • Understand the Basics of Facilities Management
  • Understand How to Draw Up a Preventive Maintenance Concept, Based on Risk
  • Develop Strategies to Decide When and What to Outsource
  • Understand the Different (Maintenance) Contract Types
  • Identify and Monitor the Performance of the Facilities Management Processes

Who is this training course for?

This Coventry Academy training course is suitable for a wide range of professionals who are involved in any aspect of Facilities Management, but will greatly benefit:

  • Facility Managers, Asset & Maintenance Managers
  • Manager Utilities
  • Operational Managers
  • Maintenance & Reliability Engineers
  • Technical Managers & Supervisors
  • Consultants in Facilities Management

Course Outline

Day One: An Overview of Facilities Management
  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management
Day Two: The Basic Elements of Facilities Management
  • Facilities Roles, the current state of your Facilities Management processes
  • Types of planning
  • Strategic and annual planning, Life Cycle Cost principles
  • Budgeting principles
  • Work planning and control, performance management regarding the workflow
Day Three: Preventive Maintenance and Maintenance Strategy
  • Disaster recovery plans
  • Maintenance concepts
  • Understanding RISK
  • Risk Based Maintenance, the methodology
  • Steps in developing an effective & risk-based maintenance strategy
  • Typical inspection and maintenance tasks for utilities 
Day Four: Outsourcing and Contracting
  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service Level Agreements 
Day Five: Performance Monitoring and Benchmarking
  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up

The certificate

  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Coventry Academy
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