This highly interactive training course will provide an understanding of effective management and supervision and highlight the importance of proactive planning, client relations, effective time management, proper communication and human interaction skills to enable new managers / supervisors to demonstrate productive leadership and management techniques.
By the end of this training course, participants will be able to:
This training course is suitable to a wide range of professionals but will greatly benefit:
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. It utilises a blended learning approach and employs a variety of approaches such as action learning, group discussions, video case studies and self-reflection exercises.