A Highly Interactive Training Course On

Giving Effective Feedback

Master Feedback Skills to Drive Performance, Engagement, and Growth

Giving Effective Feedback
Course Schedule

CLASSROOM

14-18 Sep 2026
London
$5,950
07-11 Dec 2026
Milan
$5,950
29 Mar-02 Apr 2027
Paris
$5,950
24-28 May 2027
Dubai
$5,950
13-17 Sep 2027
London
$5,950
06-10 Dec 2027
Milan
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

The Giving Effective Feedback Training Course equips professionals with the essential skills to provide and receive feedback in ways that enhance performance, engagement, and workplace relationships. Feedback is not just about evaluation—it’s a critical tool for personal and team development. Organizations that prioritize structured, honest, and constructive feedback consistently see higher employee engagement, stronger collaboration, and improved results.

This course focuses on the core principles of effective people management and communication. Participants will learn how to deliver feedback confidently, receive input constructively, and apply emotional intelligence to ensure conversations are meaningful and actionable. By mastering these skills, learners will improve relationships, foster a culture of continuous improvement, and enhance their leadership effectiveness.

Key Focus Areas of this Course:

  • Building strong communication skills for professional effectiveness
  • Understanding and leveraging emotional intelligence in feedback
  • Applying motivational coaching techniques to support growth
  • Conducting constructive performance reviews and appraisal meetings
  • Developing personal and team improvement strategies
  • Identifying communication barriers and enhancing engagement

What are the goals?

The Giving Effective Feedback Training Course is designed to help participants develop the confidence, knowledge, and skills required to provide feedback that drives growth and motivates others. By the end of the course, learners will be able to communicate with clarity and empathy, turning feedback into a powerful tool for development and performance enhancement.

Participants will be able to:

  • Understand the core principles and value of effective feedback
  • Communicate clearly and effectively with colleagues at all levels
  • Apply motivational coaching techniques to encourage improvement
  • Set measurable and realistic performance goals using structured frameworks
  • Recognize and remove barriers to open communication
  • Strengthen interpersonal skills to build trust and collaboration

Who is this Training Course for?

This Giving Effective Feedback Training Course is ideal for professionals at all stages of their careers who interact with colleagues, teams, or direct reports and want to enhance the quality of their feedback and communication.

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Individuals responsible for giving and receiving feedback regularly
  • Team leaders, supervisors, section heads, and managers
  • Technical professionals transitioning into leadership roles
  • Professionals seeking to improve interpersonal and leadership skills
  • Anyone aspiring to become an effective, influential leader within their organization

How will this Training Course be Presented?

The Giving Effective Feedback Training Course combines interactive and practical adult learning methods to ensure participants not only understand the concepts but can also apply them immediately in the workplace. The course features roleplays, case studies, video analysis, group exercises, and collaborative discussions to make learning engaging and impactful.

Participants will practice real-world scenarios to refine their feedback skills, receive constructive guidance from facilitators, and explore methods for applying emotional intelligence in their conversations. This hands-on approach ensures that learners leave the course confident in their ability to give and receive feedback that drives performance, strengthens relationships, and enhances team results.

The Course Content

Day One: The Principles of Effective Feedback
  • Understanding feedback – why it matters
  • Human behaviour – an introduction
  • Emotional Intelligence (EI) – an introduction
  • Giving feedback using EI
  • A personal career SWOT analysis
Day Two: Improved Communication Skills
  • Active listening
  • Questioning techniques
  • Understanding your communication style
  • Language - verbal and non-verbal (body language)
  • The SOLER Model for improved communication
Day Three: Giving and Receiving Feedback – The Essentials
  • Making performance appraisal work
  • Preparing for appraisal meetings
  • Setting SMART Goals
  • Dealing with poor performance
  • Personal Improvement Planning (PIP)
Day Four: Motivational Coaching Skills
  • Distinguishing between coaching, mentoring, and training
  • Key coaching skills
  • Motivational coaching skills
  • PKP and Cause and Effect
  • Coaching practice
Day Five: Effective Teamwork Feedback
  • The psychology of the group
  • The Stages of Team Development
  • Evaluating Team Performance
  • Avoiding groupthink
  • Your Personal Action Plan

Providers and Associations

Anderson
Anderson
Aztech Training
Aztech Training
COPEX
COPEX