A Highly Interactive Training Course On

Managing a Matrix Team

Combining Expertise for Optimal Solutions

Managing a Matrix Team
Course Schedule

CLASSROOM

30 Jun-04 Jul 2025
London
$5,950
24-28 Nov 2025
Dubai
$5,950

ONLINE

28 Apr-02 May 2025
Online
$3,950
15-19 Sep 2025
Online
$3,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

Matrix Management is a strategic organizational structure that facilitates the sharing of employees and resources across functions, making it ideal for leveraging specialized knowledge without the commitment of dedicated teams. This Coventry Academy training course is designed to equip delegates with comprehensive understanding and mastery of Matrix Management concepts. Participants will learn how to effectively navigate complexities such as role ambiguity, conflicts, and problem-solving within a Matrix framework. The course emphasizes practical application through hands-on experience with various methods, tools, and techniques, enabling leaders to enhance team performance, achieve targeted outcomes, and approach their roles with confidence in dynamic organizational environments.

What are the goals?

By attending this Coventry Academy Training Course, delegates will be able to master the methods, tools and techniques of Matrix management to capitalize on the advantages of flexibility, greater security and control of the project, plus opportunities for their own development.

More specifically, they should be able to:

  • Differentiate Approaches and Roles Between a Traditional Manager and a Matrix Manager
  • Apply a Variety of Practical Methods and Specific Tools and Techniques to Lead a Matrix-Based Team Effectively
  • Set Up Project Teams on a Temporary and Finite Basis for the Fulfilment of Customers’ Needs
  • Bring Specialists Together in a New Environment to Enhance the Dynamic and Innovative View of Problems in a Different Way
  • Motivate Diverse and Complex Teams to Solve Conflicts Themselves Without Relying on Sources Outside the Matrix

Who is this Training Course for?

This Coventry Academy training course is suitable for a wide range of professionals who are involved in Matrix Management and who want to understand, implement and improve the latest Matrix Management concepts, processes and ideas. For example:

  • Senior Executives
  • Line & Functional Managers
  • Project Managers
  • Group Leaders and Team personnel
  • Shift and Supervisory Staff

The Course Content

Day One: Getting a Grasp on Matrix Teams
  • Introduction: What is Matrix management?
  • The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
  • The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
  • The implications of teams having two 'Chains of Command'
  • The advantages and challenges of matrix teams
  • The outputs of matrix management: Leadership and Management perspectives
Day Two: Leader’s Roles in Matrix Teams  
  • Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
  • Expectations on the matrix team leaders
  • Becoming accountable to the needs of the team
  • How to maintain focus and demonstrate concern
  • Appropriate level of involvement and control
  • Providing direction working inside the group vs positional authority
  • Cross-functional accountability for matrix team leaders
Day Three: Key Behaviours and Skills Required
  • The skills, qualities and attributes needed in matrix management
  • Understanding impacts of leaders’ style and influence on the team
  • Communicating and controlling at appropriate levels for matrix team leaders
  • Developing a passion to release potentials in team members
  • Delivering performance effectively in a complex environment
  • Managing Projects: Lifecycle, tools, triple constraints and critical success factors
Day Four: Establishing a Matrix-based Team – Tools and Techniques
  • The makeup of high performing matrix teams
  • Group process facilitation – enabling the team to achieve
  • Team problem solving – encouraging collaboration and collective management control
  • Team decision making – empowering the team to reach their own decisions based on team’s charter
  • Team communication – representing the voice of the team within the wider organization
  • Increasing engagement and staying connected
Day Five: Advanced Matrix Leadership Requirements
  • International considerations such as cultural drivers, language and time differences
  • Developing mutual understanding and cultural sensitivity
  • Improving communication: When and How
  • Tools and techniques for influencing and virtual communication
  • Preventing and managing conflict
  • Application Planning - Developing a practical application plan focused on your own specific matrix team