Module 1 - The Leadership Transition
Day One: Developing You as a Leader
- Effective leadership, adapting styles to meet the needs of those they will manage
- Making the transition from peer to leader
- Leadership behaviours
- The skills and qualities of an effective leader
- Understanding, establishing and maintaining authority
- Business awareness, understanding the ‘Bigger Picture’
Day Two: Leading Others
- Motivating the team and gaining commitment to objectives and targets, providing feedback and support
- Motivation from an organisation, leadership and individual perspective
- Setting SMART objectives and performance standards
- How to plan activities to meet organisational requirements
- Delegating, problem solving and decision making
Day Three: Effective Working Relationships
- Formal and informal working relationships
- Internal and external contacts and relationships
- Working with teams across the organisation
- Emotional Intelligence
- Building relationships with stakeholders
- How our behaviours impact on others and how to act positively to demonstrate trust and respect for individuals
Day Four: Developing Personal Presentation and Communication Skills
- How to prepare, deliver and answer questions about a presentation
- Three keys to effective speaking:
- Thorough preparation
- Good delivery
- Overcoming nervousness
- Skills of giving feedback to the team and management
- Communicating effectively with all stakeholders, internal and external to the organisation
Day Five: Building Confidence as a Leader
- Recognise own personal strengths and weaknesses as a leader and learn from experience whilst planning personal development to improve own performance and leadership skills
- How to build resilience and manage stress
- Three Sources of Resilience – Model
- Building a strong support network
- Personal Development and Action Planning
Module 2 - The Management Transition
Day Six: The Tasks and Responsibilities of Management
- Defining the role of management (Mintzberg)
- Leader and manager?
- The challenges of a new role
- Key competences of managers at different levels (CMI)
- Understanding my Strengths and Weaknesses
- What type of boss will I be?
Day Seven: Leading a Team Effectively
- Understanding the internal context: Organisation’s vision, purpose and aims
- How the external context impacts the organisation
- Setting and aligning team objectives
- Gaining skills in communicating team direction and purpose
- Belbin Team Roles
- Embracing diversity and challenge
Day Eight: Managing People
- The HR cycle: Recruitment, Induction, Training & Development, Career Options or Exit
- The role of manager v role of HR
- Performance Reviews: Past and Future
- Motivating for performance and outcomes
- Coaching methods and skills
- Managing conflict
Day Nine: Managing Resources
- Managing projects: Planning, Implementing and Reviewing
- Assessing and managing risks
- Setting budgets
- Managing information
- Reporting, controlling and adjusting
- The process of continuous improvement
Day Ten: Solving Problems and Making Decisions
- Understanding and engaging stakeholders
- Creative problem solving and problem-solving techniques
- Decision making processes
- Analysing problems, gathering and interpreting data
- Implementing action plans and communicating decisions
- The Monkey Rule: Achieving goals through the effort of others
