A highly interactive training course on

Certificate in Behavioural Management and Emotional Intelligence

Managing Relationships Effectively with Others

Course Schedules

Dubai

13-17 Jan 2025

$5,950

Seoul

17-21 Feb 2025

$6,950

Dubai

19-23 May 2025

$5,950

Dubai

23-27 Jun 2025

$5,950

London

18-22 Aug 2025

$5,950

Dubai

22-26 Sep 2025

$5,950

London

10-14 Nov 2025

$5,950

Training course overview

Have you ever wished to become a happier person and a more impactful leader? In this highly interactive Coventry Academy training course, you'll explore the art and science of self-management and leading others effectively. Discover the latest scientific breakthroughs on managing emotions, and learn how emotionally intelligent leaders can inspire their teams. By touching the hearts of employees, you can drive organizational goals and enhance productivity. Join us to unlock your potential as a leader!

What are the goals?

By attending this Coventry Academy training course you should achieve these goals:

Identify Your Personal Behavioral Style
Develop an Awareness of Others’ Behavioral Patterns
Recognize the Benefits of Emotional Intelligence
Discover How to Manage Your Emotions
Identify Techniques for Dealing with Difficult Behaviors

Who is this training course for?

This training course is suitable for:

Individuals in Leadership Roles
Individuals Being Groomed for Leadership
Individuals Working Together in Teams
Any Person Actively Involved in Interacting With Others
Any Person Interested to Learn More About Behavioral Patterns

Course Outline

Day One: Learning a Different “Smarts”

IQ and EQ defined
Intrapersonal and Interpersonal skills
Emotional Intelligence in the workplace
Your personality style
Understanding and validating emotions in others
Emotional intelligence for behavioral management

Day Two: Behavioral Management for Workplace Success

Getting organized for peak performance
The power of behavioral change
How to change our perspective
Setting goals for behavioral management
Stopping procrastination
Workload analysis for time management

Day Three: Communication for Conflict Resolution

Understanding conflict
To talk or not to talk
Preventing conflict problems
Core reasons for conflicts
Assertive anger for handling conflicts
How to de-stress during conflict

Day Four: Self-esteem for Achieving Success

Stages of human development
Self-esteem definition
Building confidence in others
How to create positive impressions
Increasing your self-esteem
Controlling your thoughts

Day Five: Managing Pressure with Emotional Intelligence

Causes of workplace pressure
Identifying pressure points
How to recognize others’ emotions
Coping with stress
Expressing yourself while under pressure
Developing a personal action plan

The certificate

Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Coventry Academy
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