A highly interactive training course on

Leading Under Pressure

Managing Organisational & Personal Crises

Course Schedules

Istanbul

21 Jul-01 Aug 2025

$11,900

Barcelona

06-17 Oct 2025

$11,900

Training course overview

This highly interactive training course is tailored to develop leadership skills essential for guiding teams through periods of pressure, stress, and crisis. Participants will gain a profound awareness of their own strengths and limitations in challenging workplace scenarios. The course equips leaders with the latest insights and best practices to effectively manage themselves and their teams during crises, ensuring they can navigate uncertainties with confidence and achieve successful outcomes. By focusing on proven strategies for crisis management, this training empowers leaders to inspire resilience, maintain productivity, and foster a supportive organizational environment even in challenging circumstances.

What are the goals?

By attending this Coventry Academy training course, you should achieve these goals:

Develop Leadership Skills for Handling Pressure
Explain How Different Personality Styles Respond to Stress and Pressure
Acquire an In-depth Knowledge of the Key Aspects of Strategic Crisis Management
Develop Strategies so Ensuring You and Your Organisation Responds Efficiently and Effectively
Understand the Five Deadly Leadership Behaviours and Six Winning Strategies in a Crisis

Who is this training course for?

This Coventry Academy training course is suitable for:

Individuals in Leadership Roles
Individuals Being Groomed for Leadership
Individuals Working Together in Teams
Any Person Actively Involved in Interacting with Others
Any Person Interested to Learn More About Managing Stress

Personal Impact

Stress and its effects on the body, mind and spirit
Holistic response to stress
Relationship between mind and body
Personality styles and response to stress
Understanding Introvert and Extravert responses to stress
Turning stressful challenges into opportunities

Course Outline

Module 1: Leadership Excellence in Handling Pressure & Stress

Day One: Personal Leadership Skills for Handling Pressure & Stress

Stress and its effects on the body, mind and spirit
Holistic response to stress
Relationship between mind and body
Personality styles and response to stress
Understanding Introvert and Extravert responses to stress
Turning stressful challenges into opportunities

Day Two: Enhancing Communication Skills in Times of Stress

Passive & aggressive responses
Assertive communication during stressful times
Managing conflicts during times of stress
Giving and receiving criticisms during stressful moments
Resolving conflicts constructively during times of pressure
Creative solutions in times of stress

Day Three: Leading with Confidence during Challenging Times

Coping with sudden change
Leading others during sudden changes
Recognizing the symptoms of short term and long term effects of stress
Motivating yourself and others under pressure
Building confidence during stressful times
Leading others with confidence

Day Four: Improving Leadership Effectiveness in Managing Crisis

Crisis management skills
Recognizing opportunities for change in a crisis
Helping the team look for creative opportunities
Practicing creative leadership in facing a crisis
Removing blocks to creative solutions in a crisis
Creative leadership effectiveness

Day Five: Developing & Training Your Team to Handle Pressure, Stress & Crisis

Training and developing employees to handle stress and pressure
Stress handling techniques for you and your employees
Helping the team to see the positive side of change in the workplace
Implementing creative problem solving skills for your team when facing crisis
Enhancing team effectiveness during stress
Developing a personal action plan

Module 2: Strategic Crisis Management

Day Six: What Should be in Place Before the Event?

Understanding Crisis Management and how to manage a Crisis
Consider the complete range of risks facing businesses in the 21^st century
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
Who else inside and outside the organisation should be involved?
Five deadly Leadership behaviours & Six winning strategies
Understanding 'denial-curve' and 'group-think' syndromes

Day Seven: Pre-planning, who and what else should be Considered?

Case Studies, why some companies fail and others survive?
Who owns the mitigation process?
Developing and Implementing Emergency Plans
Crisis Management and Communications. Emergency Centre/s
Developing and implementing a Business Continuity Management (BCM) strategy
Business Impact Analysis. Case Study and Workshop

Day Eight: Dealing with a Crisis - the 'Communications' Perspective

Command and Control Issues. Operational, Tactical and Strategic
On Scene Crisis Management, essential elements for success
Reputation Management - Managing the Media.
Organising a Press Conference & step by step guidance on how to conduct TV interviews
BP Press Conferences – What went wrong?
Exercise: Crisis Communications Strategy

Day Nine: Incident Management & Aftermath

Alerting and Warning. Case Studies. What can go right and what can go wrong
Corporate Case Study – BP Texas 2005; BP Alaska 2006; BP Gulf of Mexico 2010.
Major Incident Simulation - Role Playing Workshop
Potential Psychological & Welfare problems in Crisis Management
How to improve staff morale and confidence in the process
Questionnaire, are your batteries in good condition?

Day Ten: Essential Post Incident Actions

Exercises: a programme of learning and of validating plans and procedures;
How to get advantageous results from an exercise
Post Incident evaluations, de-briefing skills - managing the de-briefs - hot and cold
Critique report writing, executive summaries and recommendations
Closing the loop. Implementing the recommendations, continuing the process
3 disastrous Case Studies with the same cause, are we learning from others?