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A highly interactive training course on

Leading Under Pressure

Managing Organisational & Personal Crises
Leading Under Pressure
5
Days

Course Schedules

 Barcelona
 09-20 Oct 2023
 $11,900
 Istanbul
 22 Jul-02 Aug 2024
 $11,900
 Barcelona
 07-18 Oct 2024
 $11,900

Training course overview

This highly participative training course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis. You will become more aware of your strengths and limitations when you experience workplace pressure. In this training course, you will obtain the latest insights into what make a leader able to manage themselves and others during times of pressure and stress. This training course covers the best practices and the proven way of successfully dealing with a crisis.

What are the goals?

By attending this Coventry Academy training course, you should achieve these goals:

  • Develop Leadership Skills for Handling Pressure
  • Explain How Different Personality Styles Respond to Stress and Pressure
  • Acquire an In-depth Knowledge of the Key Aspects of Strategic Crisis Management
  • Develop Strategies so Ensuring You and Your Organisation Responds Efficiently and Effectively
  • Understand the Five Deadly Leadership Behaviours and Six Winning Strategies in a Crisis

Who is this training course for?

This Coventry Academy training course is suitable for:

  • Individuals in Leadership Roles
  • Individuals Being Groomed for Leadership
  • Individuals Working Together in Teams
  • Any Person Actively Involved in Interacting with Others
  • Any Person Interested to Learn More About Managing Stress

Personal Impact

  • Stress and its effects on the body, mind and spirit
  • Holistic response to stress
  • Relationship between mind and body
  • Personality styles and response to stress
  • Understanding Introvert and Extravert responses to stress
  • Turning stressful challenges into opportunities

 

Course Outline

Module 1: Leadership Excellence in Handling Pressure & Stress

Day One: Personal Leadership Skills for Handling Pressure & Stress
  • Stress and its effects on the body, mind and spirit
  • Holistic response to stress
  • Relationship between mind and body
  • Personality styles and response to stress
  • Understanding Introvert and Extravert responses to stress
  • Turning stressful challenges into opportunities
Day Two: Enhancing Communication Skills in Times of Stress
  • Passive & aggressive responses
  • Assertive communication during stressful times
  • Managing conflicts during times of stress
  • Giving and receiving criticisms during stressful moments
  • Resolving conflicts constructively during times of pressure
  • Creative solutions in times of stress
Day Three: Leading with Confidence during Challenging Times
  • Coping with sudden change
  • Leading others during sudden changes
  • Recognizing the symptoms of short term and long term effects of stress
  • Motivating yourself and others under pressure
  • Building confidence during stressful times
  • Leading others with confidence
Day Four: Improving Leadership Effectiveness in Managing Crisis
  • Crisis management skills
  • Recognizing opportunities for change in a crisis
  • Helping the team look for creative opportunities
  • Practicing creative leadership in facing a crisis
  • Removing blocks to creative solutions in a crisis
  • Creative leadership effectiveness
Day Five: Developing & Training Your Team to Handle Pressure, Stress & Crisis
  • Training and developing employees to handle stress and pressure
  • Stress handling techniques for you and your employees
  • Helping the team to see the positive side of change in the workplace
  • Implementing creative problem solving skills for your team when facing crisis
  • Enhancing team effectiveness during stress
  • Developing a personal action plan

Module 2: Strategic Crisis Management

Day Six: What Should be in Place Before the Event?
  • Understanding Crisis Management and how to manage a Crisis
  • Consider the complete range of risks facing businesses in the 21st century
  • Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
  • Who else inside and outside the organisation should be involved?
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes
Day Seven: Pre-planning, who and what else should be Considered?
  • Case Studies, why some companies fail and others survive?
  • Who owns the mitigation process?
  • Developing and Implementing Emergency Plans
  • Crisis Management and Communications. Emergency Centre/s
  • Developing and implementing a Business Continuity Management (BCM) strategy
  • Business Impact Analysis. Case Study and Workshop
Day Eight: Dealing with a Crisis - the 'Communications' Perspective
  • Command and Control Issues. Operational, Tactical and Strategic
  • On Scene Crisis Management, essential elements for success
  • Reputation Management - Managing the Media.
  • Organising a Press Conference & step by step guidance on how to conduct TV interviews
  • BP Press Conferences – What went wrong?
  • Exercise: Crisis Communications Strategy
Day Nine: Incident Management & Aftermath
  • Alerting and Warning. Case Studies. What can go right and what can go wrong
  • Corporate Case Study – BP Texas 2005; BP Alaska 2006; BP Gulf of Mexico 2010.
  • Major Incident Simulation - Role Playing Workshop
  • Potential Psychological & Welfare problems in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition?
Day Ten: Essential Post Incident Actions
  • Exercises: a programme of learning and of validating plans and procedures;
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills - managing the de-briefs - hot and cold
  • Critique report writing, executive summaries and recommendations
  • Closing the loop. Implementing the recommendations, continuing the process
  • 3 disastrous Case Studies with the same cause, are we learning from others?

The certificate

*Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Coventry Academy
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