A highly interactive training course on

Leading with Excellence

Successful Models for Planning, Executing & Building Partnerships
Coventry Academy -  Leading with Excellence

Course Schedules

 22 Apr-03 May 2024
 23 Sep-04 Oct 2024
 09-20 Dec 2024

Training course overview

Today’s competitive business environment demands that we have excellent skills in negotiating and communicating to build alliances. We also need to be able to plan more and organize work effectively to ensure high levels of productivity. This Coventry Academy training course ensures that the delegates will be effectively equipped with techniques and skills to be able to perform well in these areas. It is an enjoyable, exciting and dynamic Coventry Academy training course filled with case studies, discussions, exercises and practical work.

What are the goals?

By attending this training course, you should achieve these goals:

  • Develop an Effective Plan and Strategy for Establishing Alliances
  • Gain Confidence as Negotiator Who Knows Which Behaviours to Adopt for Each Stage of the Negotiation
  • Recognize and Counter the Most Common Negotiating Ploys
  • Practice and Develop Skills for Influencing Others - Especially Those Who Are Vital to Your Long-Term Business Development Strategy
  • Successfully Apply the Principles of Persuasion to Key Negotiation Situations
  • Recognize Internal and External Influences on Our Daily Planning
  • Understand and Develop Skills Necessary to Complete Work on Time
  • Learn How to Organize Work and Projects to Complete Them Successfully
  • Understand the Characteristics of Colleagues Who Do Work in Our Teams
  • Develop Positive Interpersonal Techniques for Better Team Relationships

Who is this training course for?

This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:

  • Delegates Who Want to Become More Effective in Planning and Negotiating Alliances
  • Managers Who are Being Prepared for Promotion or Higher Levels of Responsibility
  • Delegates Who May be Considering New Projects or Additional Assignments
  • Managers Who are Looking to Refresh Their Skills When Working With Others
  • Leaders Who Need to Communicate Vision More Effectively for Better Results

Course Outline

Module 1: Mastering Negotiation, Persuasion & Critical Thinking

Training Course Outline

Negotiation is inevitably at the heart of the every process to achieve what you want, whether it is a contract agreement, bargaining for an item, resolving a disagreement or closing a deal. At the end of each negotiation, the goal is to seek a win/win outcome – an essential characteristic of long-lasting alliances.

This Coventry Academy training course provides an essential framework for developing effective negotiation and persuasion skills, combined with critical thinking abilities that are vital for building and benefiting from strategic alliances.

Day One: Situational Negotiating Strategies
  • Negotiation purpose: Common terms and best practice
  • Developing mutually acceptable solutions through value claiming
  • Adapting strategies to situations when building alliances
  • Personality - strengths & weaknesses in negotiations
  • Opening communication channels to maintain relationships
  • Applying Interests and Positions for strategic advantage
Day Two: Applied Negotiation Skills
  • How to reach 'win-win' in negotiation
  • The keys to collaborative bargaining in partnering
  • Leverage: What it is and how to use it?
  • Negotiation tactics and ploys
  • Dealing with difficult negotiators and barriers
  • Ethics in negotiation
Day Three: Persuasion & Influence Skills for Negotiators
  • Challenges of meetings – group and individual strategies
  • Positive persuasion in challenging situations
  • Applying rules of influential presentations to maximize impact
  • Maintaining compatible body language & using logic, credibility and passion
  • Dispute resolution and mediating for better outcomes
  • Mediation techniques - practical exercise
Day Four: Higher Level Negotiation Skills for Challenging Situations
  • Identifying and responding to signals and informal information
  • Recovering from reversals, errors and challenges
  • Developing a climate of trust
  • Higher level conversation techniques
  • Face to face negotiations; appreciating different cultures
  • Practical Negotiation exercise and feedback 
Day Five: Critical Thinking and Decision Making for Negotiators
  • Gaining control and using information – formal and informal
  • Thinking patterns, frameworks and tools for negotiators
  • Identifying sources and testing assumptions
  • Framing the problem
  • Decision making under pressure
  • Reviewing strategic alliances and building personal action

Module 2: Successful Planning, Organising & Delegating

Day Seven: Creating Positive Attitudes to Change
  • Planning for Change
  • Challenging our base assumptions
  • The cycle of improvement
  • Positive thinking techniques
  • Competences: Actions & Behaviours
  • Delivering high standards of performance
Day Eight: Business Planning
  • Defining Business Scope
  • Setting clear objectives
  • Reviewing organisational capabilities
  • Business v project planning
  • Identifying Keys to Successful outcomes
  • Managing & mitigating risks
Day Nine: Skills for Successful Implementation
  • Leaders’ role in employee attitudes
  • Delivering clarity of purpose
  • Motivating ourselves and others
  • Managing and leading teams
  • Managing oneself in time
  • Delegating & empowering people
Day Ten: Effective Team Planning
  • Teams or work groups
  • Characteristics of high performing teams
  • Team objectives v business objectives
  • Team Roles v Individual Roles
  • Developing team spirit
  • Team behaviours
Day Eleven: Success Depends on Individual Performance
  • How people respond to change
  • Overcoming resistance to change
  • Why change is a constant
  • Setting team goals
  • Linking team and individual goals
  • Personal action planning

The certificate

  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Coventry Academy
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