Maintaining consistency and quality in an organization's products and services can be a complex task. Many leaders now recognize the critical role technology plays in their organizations and view IT Quality Management as the cornerstone of their processes, practices, and procedures. It is essential that customers and stakeholders engage with IT systems that provide a secure and reliable experience.
This A Complete Guide to IT Quality Management training course will assist leaders in overcoming the challenge of integrating technology with business to ensure optimal customer interactions, both in terms of experience and commercial success. It will evaluate the quality framework, the practicality and relevance of quality controls within the organization, and provide guidance on best practices and models for effective management.
This training course will feature:
By the end of this training course, participants will be able to:
This A Complete Guide to IT Quality Management training course has been designed for senior executives, technical engineers and architects, business analysts and those involved in the technology, application development, risk mitigation and importantly marketing and sales people involved in product development sales and marketing.
This training course is suitable to a wide range of professionals but will greatly benefit:
This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. Participants will gain detailed knowledge by active participation in seminars, group discussions and real life case studies. Delivery will be by presentation, group syndicate investigations, training DVD and interactive seminars.
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