Understanding the necessary resources and when they are required is crucial for ensuring that IT resources effectively support an organization in a cost-efficient manner. Poor planning can lead to resource inefficiency, limited commercial capacity, and an inability to seize growth opportunities. IT leaders are now focusing on data-driven IT demand management, rather than relying on assumptions or excess capacity.
This IT Demand Management in the Modern Environment training course will help organizations predict customer demand for services with greater accuracy, taking into account demand elasticity. It will also explore the best models for identifying business activity patterns in relation to services, aligned with international frameworks.
This training course will feature:
By the end of this training course, participants will be able to:
This IT Demand Management in the Modern Environment training course has been designed for senior executives, technical engineers and architects, business analysts and those involved in the technology, application development, risk mitigation and importantly marketing and sales people involved in product development sales and marketing.
This training course is suitable to a wide range of professionals but will greatly benefit:
This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. Participants will gain detailed knowledge by active participation in seminars, group discussions and real life case studies. Delivery will be by presentation, group syndicate investigations, training DVD and interactive seminars.
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