A Highly Interactive Training Course On

Leadership & Decision Making in Crisis & Emergency Situations

Stay Prepared and Poised – Develop Decision-Making Skills for Leadership in High-Stakes Situations

Leadership & Decision Making in Crisis & Emergency Situations
Course Schedule

CLASSROOM

28 Jul-01 Aug 2025
London
$5,950
03-07 Nov 2025
Dubai
$5,950
19-23 Jan 2026
Dubai
$5,950
01-05 Jun 2026
Houston
$7,950
03-07 Aug 2026
London
$5,950
02-06 Nov 2026
Dubai
$5,950
Certificate
  • Coventry Academy Certificate of Attendance will be provided to delegates who attend and complete the course

Training Overview

Training Overview

The Leadership & Decision Making in Crisis & Emergency Situations training course is designed to equip professionals with the critical knowledge, skills, and mindset needed to lead effectively before, during, and after a crisis. In high-pressure situations, leadership demands intensify—requiring decisiveness, resilience, and the ability to inspire confidence amid uncertainty.

This course explores real-world case studies of recent crises where leaders were forced to make swift, high-impact decisions with limited information and significant risk. Participants will gain practical insights and strategies for navigating complex emergencies, maintaining team cohesion, and steering their organizations through turbulent times.

This is a unique opportunity—are you prepared to lead when it matters most?

This training course will feature:

  • Practicing leadership in emergency and crisis situations
  • Assessing and prioritizing risks and threats before, during, and after a crisis
  • Making quick, efficient decisions and knowing when to involve others or delegate
  • Communicating effectively with legal authorities, government bodies, media, and other agencies
  • Conducting comprehensive emergency and crisis management operations

What are the goals?

By the end of this training course, participants will be able to:

  • Grasp individual and collective psychology and organizational dynamics in crises
  • Analyze and make rational decisions before, during, and after emergencies
  • Lead teams and organizations through crises and emergencies
  • Address and manage complex problems in emergency scenarios
  • Recognize and apply ethical considerations in crisis and emergency leadership

Who is this Training Course for?

Executives, Managers, and Supervisors tasked with building and leading high-performance teams in situations with a high likelihood of crises or emergencies will find this Leadership in Emergency Situations course invaluable.

This training course is suited for a wide range of professionals, especially:

  • Line managers, team leaders, and supervisors across organizations.
  • Emergency & Crisis Management professionals in both the public and private sectors.
  • HSE, Fire & Security Professionals.
  • Project and program management professionals.
  • Professionals in healthcare, public safety, and government agencies.

How will this Training Course be Presented?

This training course employs a variety of proven adult learning techniques to ensure deep understanding, retention, and application of the material. Methods include speaker presentations, facilitated discussions, group work, practical exercises, video analyses, self-assessments, and active delegate participation throughout.

The Course Content

Day One: Psychology and Dynamics of Crises and Emergencies
  • The nature of crises and emergencies
  • Individual psychology under crisis and emergency conditions
  • Collective psychology under crisis and emergency conditions
  • Evolution and dynamics of crises and emergencies
  • Crises and emergencies don’t just work 8 hour days
  • Tasks of leaders before, during, and after a crisis or emergency
Day Two: Rational Decision-Making in Crises and Emergencies
  • Instinct, intuition, and reason
  • Rational decision-making processes
  • Individual and collective Decision-Making
  • Psychology & human behaviour, solutions to improve your Decision Making
  • Delegation through mission-based leadership
  • Structured hierarchical planning and operations
Day Three: Leading Teams and Organizations
  • Roles and responsibilities of leaders in crises and emergencies
  • Crisis/emergency management organization
  • Creating effective and efficient teams through rapid teambuilding
  • Creating effective and efficient interagency cooperation and collaboration
  • Organizational & team dynamics: morale, cohesion, mood, unity of purpose
  • Principles of operational command and leadership
Day Four: Solving the Problem: Managing the Crisis or Emergency
  • Seeking cause & effect to solve problems, not blame or responsibility
  • Creating and running a crisis/emergency Command Centre
  • Elements of risk management: prevention, response, containment & recovery
  • Principles of business continuity and crisis operations
  • Information gathering and situational awareness
  • Operational rhythm, routines, and information management
Day Five: Ethical Factors in Crisis and Emergency Leadership
  • Caring for subordinates and their families
  • The leader's self-care
  • Responsibilities to authorities, the public and/or victims
  • Managing and leveraging Social Media
  • After-action review and lessons learned processes
  • Preparing for the next crisis or emergency

Providers and Associations

Anderson
Anderson
Aztech Training
Aztech Training