The "Managing Conflict with Emotional Intelligence" training course offered by Coventry Academy is designed to enhance participants' abilities in resolving conflicts effectively through emotional intelligence. This course emphasizes understanding personal traits, habits, and behaviors to build a repertoire of skills that foster better relationships and conflict resolution in both professional and personal contexts.
Throughout the training, participants will explore the role of emotions in relationships and learn strategies to manage their own emotions while positively influencing others'. By gaining insights into emotional intelligence, attendees will develop the skills necessary to handle conflicts constructively and achieve greater success in their interactions.
Key features of this training course include:
By the end of this Coventry Academy training course, participants will be able to:
This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:
This training course will utilise a variety of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The course provides input based on popular published works. It uses tools and questionnaires to encourage delegates to learn about their own traits and responses to situations before encouraging them to apply new techniques to enhance their effectiveness. The course will be highly participative and enjoyable with interactive exercises throughout.
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